I already did this and it didn't works for me, still no user can see the
"Approval link" even the root or super user.
> I finally figured out the problem. Previous versions of Request
> Tracker were looser regarding which users could see the Approval
> queue. If you created an Approval Ticket wi
I've got version 3.2.3 right now.
Let's say I have a global scrip that I want to apply to MOST of the queues
but not all. The only way I can see to do this is to delete the scrip from
the global scrip place and then recreate it one by one for all the queues
except the one or two I don't want it
On Wed, 2006-04-26 at 07:34 -0400, Davin Flatten wrote:
> I have been trying to figure this one out for weeks. When our users
> first log into RT they succeed but when you click on any link you are
> taken back to the login page. I looked at my logs and this is what I am
> getting in my rt.log
I think this is a
minor bug:
/usr/local/rt/bin/rt
create -t ticket set Queue=queue1 [EMAIL PROTECTED]
Subject=RESTtest1Argument "new" isn't numeric in sort at
/usr/local/rt/bin/rt line 1282.
# Ticket 47125 created.
Ticket gets created
ok but the expand_list routine in the "rt" cli scrip
So that helped my user see something in the "Approval" section, but my
AdminCC user still can't see anything IN the queue. This is maddening!
If he can't see it, he cant "own" it, since its assigned a Nobody owner
at creation.
-jay
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAI
Just create an rt_user in the system and
add /usr/bin/fetchmail to a cron that runs every X minutes:
0-59/2 * * * * /usr/bin/fetchmail –s
-Jay
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sebastian Suarez
Sent: Monday, May 08, 2006 1:05 PM
To:
rt-users@
Yes: RT::Action::NotifyGroup
http://search.cpan.org/author/RUZ/RT-Action-NotifyGroup-0.02/lib/RT/Action/NotifyGroup.pm
On Wed, May 10, 2006 at 05:01:35PM -0400, John Boris wrote:
> Can a scrip be written that will notify a set of users that a ticket has
> been created in a queue without assigni
Can a scrip be written that will notify a set of users that a ticket has
been created in a queue without assigning the ticket to that user or
making that person an AdminCc? I don't want to send a bunch of
duplicate emails. I want the certain group of people to get notified
there is a ticket. I hav
I think the rt command looks for the environment variables
RTUSER and RTPASSWD for authentication to the RT server.
Yes:
Environment variables:
The following environment variables override any corresponding
values defined in configuration files:
- RTUSER
- RT
Hi,
I am trying to create users using command line interface. I do:
./rt create -t user set username=test1 [EMAIL PROTECTED] password=testpwd
But then rt asks me for password:
>Password:
Question 1: Which password does it want? the root pwd for RT mysql
database? or the superuser password?
Qu
Ithin you have to mysqldump with: --default-character-set=binary
-Todd
On Wed, May 10, 2006 at 08:36:41AM -0700, Mike Patterson wrote:
> My binary attachments (spreadsheets, screenshots, etc..) got corrupted
> after migrating to a new box.
>
> I'm migrating from:
> FreeBSD 4.11, RT 3.2.2, MySQL
My binary attachments (spreadsheets, screenshots, etc..) got corrupted
after migrating to a new box.
I'm migrating from:
FreeBSD 4.11, RT 3.2.2, MySQL 4.1.7, Apache 1.3.33, Perl 5.8.4,
mod_perl-1.29, DBI-1.42_1
--TO-->
RHEL 4.3, RT 3.4.5, MySQL 4.1.2-3, Apache 2.0.52, Perl 5.8.5,
mod_fastcgi
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