Dirk,
Thanks for this.
I have had a go at making this work and I am finding that Mason seems to
be reporting errors within the ColumnMap.obj file:
...snip...
my ( $COLUMN_MAP );
{
my %pos;
for ( my $x = 0; $x @_; $x += 2 )
{
$pos{ $_[$x] } = $x + 1;
}
#line 2
Hi again,
Subject: [lbl.gov #54325] New Ticket Created!
From: TSG Request Tracker Support / Technical Services via RT
[EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
In-Reply-To:
References: [EMAIL PROTECTED]
Message-ID: [EMAIL PROTECTED]
Well, thats quite the same for me. When I open a
Hi all,
Can anyone help me about what are the features that make RT an
aplication destinated to NOC ticketing systems?Why RT manages these
tasks ?
Thanks in advance
Best Regards
Teresa
___
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Viktor
Sent: Tuesday, July 17, 2007 10:21 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Net monitoring solution
Hello,
I am looking for a net monitoring solution, to
On Wed, 2007-07-18 at 09:00 +0200, Benjamin Weser wrote:
First I had a lot of trouble installing RT from source too. (On
OpenSuSE10.2). It worked for me like the Gobnat's diary at
http://wiki.bestpractical.com/view/OpenSuSE101InstallGuide. That
happened to me as I tried to evaluate RT on my
Dirk,
Thanks for your efforts.
Yes, Mason cache is getting cleared with each apache restart and we are
using RT 3.6.3.
The Mason object cache is showing that the Callback is getting seen, but
for some reason it is not showing up in the Display Columns section.
Never mind, I'll keep pluggin
Don't forget to add variables to RT_SiteConfig.pm.
Set($HomeRefreshPeriod, 300);
Set($TicketsRefreshPeriod, 300);
Mathew Snyder wrote:
Ian Norton wrote:
Hi Mathew,
Sadly, this won't work for the 3.6 branch autohandler. :(
HomeRefreshPeriod
isn't found anywhere in it. Heck, I
Hello, I am trying to create a view similar to the QuickSearch view.
3.6.3, Oracle 10g, apache on RHEL.
I have the view working great, the links when I click them show the
correct tickets, etc.
However, the Tickets-Count is only returning for the first query. I
have updated the view to
Now that I installed fcgid, and have configure Apache2 httpd.conf with the
following:
LoadModule fcgid_module modules/mod_fcgid.so
Location /fcgid
SetHandler fcgid-script
Options ExecCGI
allow from all
/Location
I have comment-out the LoadModule for FastCGI in httpd.conf.
What else
Ahhh...right. Didn't do that. I'll try it later tonight when I get to
work.
Keep up with my goings on at http://theillien.blogspot.com
Drew Barnes wrote:
Don't forget to add variables to RT_SiteConfig.pm.
Set($HomeRefreshPeriod, 300);
Set($TicketsRefreshPeriod, 300);
Mathew Snyder
I've untar fcgid in /usr/local/apache2, follow the INSTALL.txt and it seems to
be compiling. However, now when attempting to stop/start apache...
# /etc/init.d/apache2 stop
Stopping Apache2 Server
Syntax error on line 242 of /usr/local/apache2_0_58/conf/httpd.conf:
Cannot load
Viktor,
I currently use Nagios for monitoring and Orca for graphing, however I am
trying out a new Nagios plugin called NagiosGrapher that is supposed to
create graphs based on the data collected by Nagios. Check out
www.nagiosexchange.org for all the Nagios plugins you could ever want.
SES
Compiling stuff on Solaris and making it work is always difficult at best.
James Moseley
mailing list
[EMAIL PROTECTED]
To all,
I am testing RT 3.6.4 and looking at the reminder information on the
DataBase. I can find no field in the Ticket record that shows a
connection between the reminder record and the ticket record it is
connected to in the DataBase. Does anyone have any information on how
several
Reposting to see if some light can be shed. I am very curious...
Performing queries using 'Requestor = X OR Cc = X OR AdminCc =X' in 3.6.3
yielded very fast results - a few seconds. However, doing the same search
in 3.6.4 resulted in a timeout after four minutes.
Using 'Watcher = X' is the
Hello,
I'm installing RT 3.6.4 on RHEL 4 and ran into a problem that's got me stumped:
make initialize-database gets part way through and then gives me this error:
Creating predefined searches...[Wed Jul 18 19:26:12 2007] [err]:
RT::System=HASH(0x9918c34) was created without a CurrentUser
1
OK - here you go:
mysql describe sessions;
+-+-+--+-+---+---+
| Field | Type| Null | Key | Default | Extra |
+-+-+--+-+---+---+
| id | varchar(32) | NO | PRI
BINGO!! That's all it took. 2 weeks of down time to
do about 5 minutes of work. You might ask, How did
they put up with it? New manager had gone behind me
and started development of a ticketing system within
our Sales database. Also, I had tons of other things
to get done.
Anyway, here's what
Hi -
Does anyone know how to enumerate a list of possible values for a
custom field type of 'Select Multiple Values'? Right now I'm doing
this:
my $queue = new RT::Queue($RT::SystemUser);
$queue-Load('my_queue');
my $CustomFields = $queue-TicketCustomFields();
while (my $CustomField =
And this behavior definitivly changed from 3.4.1 to 3.6.{3,4}.
So now we are actually thinking about a downgrade to get back a
working
threaded view.
I haven't had time to reproduce it myself, but it's definitely a
regression. And enough of one to push out 3.6.5 once it gets sorted out.
20 matches
Mail list logo
