I extracted query which RT sends to database server.
Query 'CF.{Approval}' LIKE '1. Pending' which is in RT current search
field.
2008/3/5, Kenneth Crocker [EMAIL PROTECTED]:
Arkadiusz,
Is this query you are writing in RT/Ticket SQL or native SQL? I
use RT
query with custom
I found a very interesting software project, which
boost my RT test instance.
http://varnish.projects.linpro.no/
due to the nature of cache systems it is not working with https
traffic, but nevertheless It could be helpful for a lot
of environments. And I will try a combined solution
with pound
most probably it's a problem with permissions on those dirs
On Thu, Mar 6, 2008 at 2:44 PM, Musolino, Peter
[EMAIL PROTECTED] wrote:
Apologies if this has been asked before, and its more an environment problem
as it pertains to RT.
After installing all requisite perl modules, rpms, etc,
Torsten Brumm wrote:
Hi Kenneth,
thats true, i forgot i added someting from the wiki, the ability to
change the cf's during each reply, comment. Without this, a user
wouldn't touch the cf during this, thats correct.
OK, so last open issue should be the resolve part, here rt must check
Hi,
A user reported that one of their tickets was hanging their browser, and
sure enough when I tried, it took a very long time to load, and when
it did it was rendered badly. I checked the logs and the following was
repeated many 100s of times;
[Thu Mar 6 11:23:29 2008] [debug]: We found
Apologies if this has been asked before, and its more an environment
problem as it pertains to RT.
After installing all requisite perl modules, rpms, etc, making install,
configuring files, I am having issues with apache keeping
mason_handler.fcgi running. It crashes out as it cannot locate
Hasn't been working lately.
--
Keep up with me and what I'm up to: http://theillien.blogspot.com
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Sven Sternberger wrote:
I found a very interesting software project, which
boost my RT test instance.
http://varnish.projects.linpro.no/
due to the nature of cache systems it is not working with https
traffic, but nevertheless It could be helpful for a lot
of environments. And I will try
At Wednesday 3/5/2008 11:05 PM, lgrella wrote:
I am trying to set up scrips for my queues so that when a queue is changed,
the owner in the new queue is set to a default queue owner for that new
queue. It is not working. I have some questions about when the scrips are
runWhen the
At Thursday 3/6/2008 10:20 AM, Laura Grella wrote:
Thank you so much for your reply.
It actually works, but the way I was testing it was making me think it didn't.
If the ticket changed to a queue where the owner had rights in the
new queue also, it didn't change the owner to the default. At
Interesting. Do you run it on the same system as RT or would it not be
as effective that way?
On 3/6/08, Sven Sternberger [EMAIL PROTECTED] wrote:
I found a very interesting software project, which
boost my RT test instance.
http://varnish.projects.linpro.no/
due to the nature of cache
On 3/6/2008 7:26 AM, Sven Sternberger wrote:
I found a very interesting software project, which
boost my RT test instance.
http://varnish.projects.linpro.no/
due to the nature of cache systems it is not working with https
traffic, but nevertheless It could be helpful for a lot
of
Thanks!
Stephen Turner wrote:
At Thursday 3/6/2008 10:20 AM, Laura Grella wrote:
Thank you so much for your reply.
It actually works, but the way I was testing it was making me think it
didn't.
If the ticket changed to a queue where the owner had rights in the
new queue also, it didn't
Hi sven,
Did you have any test results? I'm with joe, a caching proxy wont help, but i'm
not a proxy pro ;-)
Torsten
Kühne + Nagel (AG Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.),
Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark
Reinhardt (Stellv.), Jens
Thanks!
Joe Casadonte-2 wrote:
On 3/6/2008 10:24 AM, lgrella wrote:
Is there any way to remove fields (specifically adminCC or CC) fields
from
the form to create new tickets?
Go into Ticket/Create.html and comment them out. See the
CleanlyCustomizeRT wiki entry for a good starting
Not yet, nope.
On Mar 5, 2008, at 2:46 AM, Eynat Nir Mishor wrote:
Hi Jesse,
Was this feature published?
Thanks, Eynat
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Monday, 11 February 2008 12:27 PM
To: Eynat Nir Mishor
Cc: 'Todd Chapman';
Hi,
i'm trying to set up rt to auto-create ldap authenticated users.
authentication from ldap works, all user attributes are mapped correctly
but new user creation fails. i've followed the guide in wiki.
here is my rt ldap configuration:
Set($AuthMethods, ['LDAP', 'Internal']);
I'm having issue compiling rt 3.6.4, below is the error message. I've searched
via google and implemented some of those recommendations but still no avail.
I'm running Solaris 10 sparc, perl 5.8.8 from sunfreeware (and attempted to use
the Sun's perl 5.8.4), mysql 64-bit, 32-bit (pkg and
Has anyone implemented this successfully?
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Hi Kevin,
Thanks for doing the legwork on this! Does overriding these files work
the same as creating a local copy of a .pm file (ShowRequestor_Local) or is
there some other way to do it without modifying the original file? It
seems to me that I tried this some time ago with another file and
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