Hi Kevin, Thanks for doing the legwork on this! Does "overriding" these files work the same as creating a local copy of a .pm file (ShowRequestor_Local) or is there some other way to do it without modifying the original file? It seems to me that I tried this some time ago with another file and it didn't work.
Thanks, Gene At 08:54 AM 3/5/2008, Kevin Falcone wrote: >On Mar 5, 2008, at 11:30 AM, Greg Evans wrote: > > > Any ideas on how to make this behave the way that I would like it > > to? Even > > pointing me to a path/to/filename maybe? > >You can change this by overriding >html/Ticket/Elements/ShowRequestor > >The FromSQL call controls the Status > >-kevin > > > >_______________________________________________ >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > >Community help: http://wiki.bestpractical.com >Commercial support: [EMAIL PROTECTED] > > >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >Buy a copy at http://rtbook.bestpractical.com -- Gene LeDuc, GSEC Security Analyst San Diego State University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
