Hi Ryo
I think you misunderstood, I don't have the problem but was trying
to reproduce it.
anyway, downgrading SB to 1.5* doesn't help reproducing this problem.
sunnavy
On 12-01-24 09:12, Ryo O wrote:
> Why don't you trying downgrade DBIx::SearchBuilder from 1.61 to 1.5.x
>
> i did it like bel
I can't seem to get any response at login from ExternalAuth 0.09 using RT
3.8.7 .
I have the following logging setup, which will only show me Login Success
or Failure with Web.pm.
Set($LogToSyslog,'warning');
Set($LogToFile,'debug');
Set($LogToFileNamed,'rt.log');
Set($LogDir,'/var/log/request-tr
Why don't you trying downgrade DBIx::SearchBuilder from 1.61 to 1.5.x
i did it like below
-bash-3.2# cpan
cpan[1]> install RUZ/DBIx-SearchBuilder-1.56.tar.gz
And Restart RT.
i hope it can help you ...
2012/1/24 sunnavy :
> I tested RT 4.0.4 with DBIx::SearchBuilder 1.61.
> all modules are
Hi Chris,
I attached the two Callback files for attachment forward.
I hope it will help you.
--
Bekeny
Docca OutSource IT Ltd.
On Sun, Jan 22, 2012 at 3:57 PM, Christian Loos wrote:
> Hi,
>
> can you please send your changes for 1. Attachment forward.
> I also have to implement this for your
> We simply use mod_rewrite to redirect everyone *except* the server itself
> to https. This way when rt-mailgate calls http://rt.ourdomain/com it is
> not forced to use https while everyone else is.
>
>
Thanks. That is an easy, maintainable solution until the next version of
rt-mailgate that will
On 9 January 2012 10:34, Robert Nesius wrote:
> I made a recently change to how my apache2 server was configured to
> redirect all requests through https. Now emails are not flowing through to
> RT - I tracked the issue down to rt-mailgate complaining about not being
> able to verify the certifi
I tried several things to get the cert path into the environment for LWP,
none worked:
1. Adding this to /etc/fetchmailrc
mda "env PERL_LWP_SSL_CA_PATH=/etc/ssl/certs /usr/bin/rt-mailgate-4 ...
does NOT work to get the right cert to LWP through the environment:
root@web0:/etc# service fetchm
On 01/20/2012 02:38 PM, Robert Nesius wrote:
> I figured out a work around for this issue. I was suspicious that
> LWP::UserAgent could not reach the cert for the CA that signed the cert
> being presented by the web server. I learned there are some environment
> variables that I can leverage to i
On 01/19/2012 05:23 PM, Brent Wiese wrote:
> It looks like the only custom Content-Type is text/html. I can see
> where it looks for that in Template.pm.
>
> What I need to do is set the Content-Type as: text/calendar;
> charset="utf-8"; method=REQUEST
>
> I put an elsif in Template.pm to see if
I tested RT 4.0.4 with DBIx::SearchBuilder 1.61.
all modules are up-to-date from CPAN.
sunnavy
On 12-01-23 10:29, Ryo O wrote:
> I had same problem Japanese Character ( RT3.8.11 )
>
> Please check DBIx::SearchBuilder version.
>
> DBIx::SearchBuilder version 1.56 or 1.59, i can get result of sea
On Mon, Jan 23, 2012 at 05:16:25PM +0400, Alexander Sagratyan wrote:
>
>1) I am not able to change a query string of the General queue. Whenever
> I am adding a new
>search criteria such as resolved and deleted ticket status, after updating
> everything works,
>resolved and deleted
On Mon, Jan 23, 2012 at 18:28, Daniel Garcia Mejia wrote:
> On 23/01/12 15:16, Daniel Garcia Mejia wrote:
>
> Hi,
>
> One question:
> Is there a way to require certain fields when a user creates a new ticket?
In addition to built in mandatory custom fields you can use the following:
http://searc
Ruslan thanks for a quick reply.
Can you list those extensions? I would like to experiment with them.
The primary requirement is to get full ticket statistics: how many were
created, resolved, filtering by requestors and so on...generally as I've seen a
built-in statistics feature of RT is doing
On 23/01/12 15:16, Daniel Garcia Mejia wrote:
Hi,
One question:
Is there a way to require certain fields when a user creates a new
ticket?
--
...
__
/ / Daniel García Mejía
C E / S / C A Portals i Re
Hi,
One question:
Is there a way to require certain fields when a user creates a new ticket?
--
...
__
/ / Daniel García Mejía
C E / S / C A Portals i Repositoris
/_/ Centre de Serveis Cientí
On Mon, Jan 23, 2012 at 17:16, Alexander Sagratyan wrote:
> 2) Is there some perl module which collects and displays the ticket
> statistics in addition to the built-in feature of RT (queue search,
> charts)?
Statistics is not trivial and very unique for installations. There are
a few extensions
2012/1/23 BÁLINT Bekény :
>> > Patch for master branch is attached.
>> > IMPORTANT: I'm unable to test it but I hope it works well on this
>> > branch.
>>
>> Slightly misguided you. Mentioned change is not yet on master, it's in
>> 4.2/web-attachs-processing branch. Took a look at the changes. Look
Hi,
Which database do you use? Which version of the corresponding DBD
driver is installed on your system?
You can use the following commands to figure out version:
perl -MDBD::mysql\ -e 1
perl -MDBD::Pg\ -e 1
perl -MDBD::Oracle\ -e 1
Use one that matches RDBMS you use.
On Mon, J
Hello.
I have two questions concerning queues:
1) I am not able to change a query string of the General queue. Whenever I am
adding a new search criteria such as resolved and deleted ticket status, after
updating everything works, resolved and deleted tickets are displayed, but the
problem be
RT: 3.8.9
Server : Ubuntu 10.04
Hello everybody,
Due to this ticket
I have a similar problem again
So i tried to create a new user but if i do so and press the create Button
he forwarded me to my Dashboard and nothing happens.
What do you see in /var/log/messages or /var/log/sys
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