2012/1/24 Ryo O ryo.og...@gmail.com:
Hello,
Why don't you trying downgrade DBIx::SearchBuilder from 1.61 to 1.5.x
You have problems with DBIx::SB 1.60+ and don't have with 1.59 and
older versions. We can not reproduce problem with either.
[skip]
i hope it can help you ...
It can not, we
I was building search string in Query Builder. And you were right somehow it
was stored in my current session.
Thanks!
23 января 2012, 21:38 от Kevin Falcone falc...@bestpractical.com:
On Mon, Jan 23, 2012 at 05:16:25PM +0400, Alexander Sagratyan wrote:
1) I am not able to change a
Hi,
I have one question:
When for example I resolve a ticket, in the Web Interface shows a
message Ticket has passed from 'Open' to 'Resolved'.
I'm making a Script and I want that put and action that shows a
diferrent message that I decide, not the RT intern messages. There are
any method
On Mon, Jan 23, 2012 at 04:16:44PM -0800, Ryan Backman wrote:
The only logging I see is when I create a ticket, then I get the following:
[Mon Jan 23 22:02:06 2012] [debug]:
RT::Authen::ExternalAuth::CanonicalizeUserInfo called by
RT::Authen::ExternalAuth
On Mon, Jan 23, 2012 at 2:38 PM, Allen allen+rtl...@crystalfontz.comwrote:
Landon wrote:
We simply use mod_rewrite to redirect everyone *except* the server itself
to https. This way when rt-mailgate calls http://rt.ourdomain/com it is
not forced to use https while everyone else is.
Landon
All,
What is the encryption used for the RT 4 privileged user's password in MySQL?
It is a new RT4 database.
We were able to log on to other internal websites configured to use RT3(MySQL)
database's Users table. We used the following within other internal websites:
On Tue, Jan 24, 2012 at 22:25, Dalal, Kamber Z kamber.da...@verizon.com wrote:
All,
What is the encryption used for the RT 4 privileged user's password in
MySQL? It is a new RT4 database.
RT4 uses salted SHA512. Take a look at IsPassword in lib/RT/User.pm.
We were able to log on to other
use a two-column layout for create and update forms : NO
Create and update forms still show as 2 columns.
notify me of unread messages : NO
Message list still shows as grey/black depending on read status
Any ideas?
RT Training Sessions
I'm still having trouble with this, and I feel like something with my logic is
fundamentally flawed. With this:
Description: On Queue Change, Notify AdminCC if not owned
Condition: User Defined
Action: Notify AdminCcs
Template: Global Template: Queue Notification
Stage: TransactionCreate
In both IE8 and Chrome latest, FWIW
On 1/24/2012 2:53 PM, Jeff Blaine wrote:
use a two-column layout for create and update forms : NO
Create and update forms still show as 2 columns.
notify me of unread messages : NO
Message list still shows as grey/black depending on read status
Any ideas?
Hi,
Take a look at Elements/ListActions or SetStatus method in RT/Ticket.pm
On Tue, Jan 24, 2012 at 19:59, Daniel Garcia Mejia dgar...@cesca.cat wrote:
Hi,
I have one question:
When for example I resolve a ticket, in the Web Interface shows a message
Ticket has passed from 'Open' to
On 01/24/2012 02:53 PM, Jeff Blaine wrote:
use a two-column layout for create and update forms : NO
Create and update forms still show as 2 columns.
This is a legitimate bug; I see what's happening. Ticket created at:
http://issues.bestpractical.com/Ticket/Display.html?id=19302
notify me
On Tue, Jan 24, 2012 at 08:02:37PM +, Todd French wrote:
I'm still having trouble with this, and I feel like something with my logic
is fundamentally flawed. With this:
Description: On Queue Change, Notify AdminCC if not owned
Condition: User Defined
Action: Notify AdminCcs
On Tue, Jan 24, 2012 at 10:32:17AM -0500, Christopher Lasater wrote:
Currently I use LDAP importer to run and add users to groups. The only
problem I am running
into is that when people leave groups or are put into groups when they are
already created,
there is no way to control
From: Todd Chapman t...@chaka.net
Ugh, it's try to be faithful to the new menu system. If you are up to
it I can talk you through removing those lines from the plugin so you
can configure your 30 queues.
I just deleted the block:
/Admin/Elements/ToolTabs,
current_tab =
Is this a feature that may come in the future?
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, January 24, 2012 3:45 PM
To: rt-users@lists.bestpractical.com
Subject: Re:
notify me of unread messages : NO
Message list still shows as grey/black depending on read status
What message list? You mean a list of tickets? grey/black? I
think you're seeing normal link styles (visited, not visited), not RT's
unread message notification, which shows up at the top of
On 01/24/2012 04:34 PM, Jeff Blaine wrote:
We find it really obnoxious, as it creates a false sense
of ticket priority (where the visited tickets fade into
the background more visually, because they're grey).
Unread tickets, in black, jump out loudly in the sea of
of my other much higher
hi,
first of all: hello to everyone, especially old friends: Jesse and Ruslan.
it has been almost 10 years since I played with RT for the last time! ((-:
I am amazed how many changes were implemented - great job!
unfortunately I run into some problem with fresh installation of 4.0.4,
and maybe
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