On Mon, May 13, 2013 at 1:59 PM, Mª Eugenia Moreno meugeni...@gmail.comwrote:
Hi all,
I am using rt-4.0.10 with apache and I just realized that apache is
creating a bunch of directories and files like zOBPrM6MZE, yvO466rLPh,
... in /tmp directory which are filling up my disk space.
Is
On Mon, May 13, 2013 at 1:06 PM, Sergio Mesquita sergio.mesqui...@gmail.com
wrote:
I´m using RT System 4.0.10. When I try to use search criteria –
ContentType LIKE, this allways give me an error
Nobody would help you without the error you see and search query you use.
--
Best regards,
On Sat, May 11, 2013 at 3:45 AM, Andy Lee tarminu...@gmail.com wrote:
Hi, I'm just wondering where is the logic stored for when a user
replies to an email that was generated by RT.
How does RT know that particular comment replied via email
goes to a particular ticket number?
Where is that
On Fri, May 10, 2013 at 10:40 PM, Don Smitheimer
don.smithei...@oss.tgs-solutions.com wrote:
Hi All,
** **
I managed to get this working pretty well, but I would like to know if
there’s a smarter way to implement it.
** **
I have RT4.
** **
Here’s the overview:
Internal Server Error means that you have something in apache's log.
On Fri, May 10, 2013 at 9:09 PM, Thomas Sibley t...@bestpractical.comwrote:
On 05/10/2013 05:12 AM, Alexander Kucheryuk wrote:
Hi!
I am running 4.0.12. Adding multiple attachment is not working. I can
add one attachment
On 05/13/2013 06:59 AM, David Lane (IT Support) wrote:
Now I have a couple of other issue which could be unrelated (1) admins
get copies of their own admincc messages
There is a $NotifyActor site-wide config option and a per-user preference.
(2) help-comm...@domain.com
Hi Wagner,
Try to use a real MTA like postfix or sendmail, if you have any error your
mail wont be lost since MTA will retry.
BTW, How are you creating those tickets? Your logs show us that don't have any
recipients but I think its from Scrip3 Notify AdminCC On Create
That line show that
Hello All,
I've been playing around w/scripting the creation of queues and
haven't been able to figure this out. How do I use the rt command line
tool to list whether a queue exists or not? 'rt ls -t queue name =
queue1' throws unsupported object, rt list -q queue1 lists the
tickets.
Ideally a
From time to time we have users forward voicemails to our RT4 system.
If an agent right-clicks and saves the file, then opens it, it launches media
player fine and they can hear it.
But, if you just click the attachment, it'll open media player, but error out.
It looks like what happens is
On 05/13/2013 11:00 AM, Darin Perusich wrote:
Hello All,
I've been playing around w/scripting the creation of queues and
haven't been able to figure this out. How do I use the rt command line
tool to list whether a queue exists or not? 'rt ls -t queue name =
queue1' throws unsupported
After upgrade from 4.0.11 to 4.0.12 I get these errors in the rt.log when
access RT at a Glance from the Modify users page and from the Tools
Configuration Global RT at a Glance menus.
This is only occurring under root as all users do not have access to the
tools or user menus
Error on
On Mon, May 13, 2013 at 3:14 PM, Thomas Sibley t...@bestpractical.com wrote:
On 05/13/2013 11:00 AM, Darin Perusich wrote:
Hello All,
I've been playing around w/scripting the creation of queues and
haven't been able to figure this out. How do I use the rt command line
tool to list whether a
Rus
Thank you so much. I had not seen this info before and it did solve my issue.
Not being a programmer did challenge me on how to relate the actual value but
more searching proved fruitful.
Thanks you again very much.
BTW, here is the final template that works great!
===Create-Ticket:
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