On Feb 18, 2008 11:46 PM, Vivek Khera <[EMAIL PROTECTED]> wrote:
>
>
>
> You'll never know why yahoo files your mail the way it does. The best
> you can do is try to get a deliverability agreement with yahoo, but
> that is a long hard process. Even then, you never know what they'll
> do to your
On Feb 17, 2008 9:32 PM, Erek Dyskant <[EMAIL PROTECTED]> wrote:
>
> RT includes a Precedence: Bulk header, which is normally a hint to
> vacation autorepliers that an autoreply is not wanted. However, Yahoo
> sticks any Precedence: Bulk mail into the bulk folder.
>
> If it's a problem you reall
On Feb 17, 2008 1:21 AM, Mathew <[EMAIL PROTECTED]> wrote:
> I had this problem as well. However, there isn't anything you can do on
> the RT side of things. You just have to mark it as not spam in yahoo mail.
>
> Of course, after yahoo recently initiated new spam control measures a lot
> of leg
Hi list,
I wonders why *yahoo* sometime land email from our RT into users 'bulk'
folder?
ratio is 50/50 sometime yahoo honor it in INBOX :-s
Any idea how to make yahoo to treat all our RT emails as non-spam and it is
non-spam ie all our business related emails.
Due to this we sometime loose
On Jan 8, 2008 4:48 PM, Roy El-Hames <[EMAIL PROTECTED]> wrote:
>
> If you really want to remove it then have have a look in
> lib/RT/SendEmail.pm , search for
> $self->SetHeader( 'Precedence', "bulk" )
>
>
Roy,
As we have installed RT3.6 using 'yum' on fedora 7 the file path is little
different
On Jan 8, 2008 4:48 PM, Roy El-Hames <[EMAIL PROTECTED]> wrote:
> Asrai;
> If you really want to remove it then have have a look in
> lib/RT/SendEmail.pm , search for
> $self->SetHeader( 'Precedence', "bulk" )
>
Hi Roy,
Thanks for the reply, would you pls tell me what commenting the line "
On Jan 4, 2008 12:48 AM, Asrai khn <[EMAIL PROTECTED]> wrote:
> So what you guys thinks about removing the "Precedence: bulk" from RT
> email header if yes then how to remove it?
>
>
Still I am interested how to stop rt3 adding the "Precedence:bulk" to
hea
On Jan 4, 2008 8:33 PM, Mark Chappell <[EMAIL PROTECTED]> wrote:
>
> Since you're using Postfix which I don't really know I'll do most of
> this as an outline, and our procmail script is fairly custom do I'll
> only quote chunks of the procmailrc.
>
> The first line of defense are our front-line m
On Jan 4, 2008 3:33 PM, Mark Chappell <[EMAIL PROTECTED]> wrote:
>
> We tend to be fairly aggressive on our spam checking when it's going
> into RT, with procmail dumping the mail into a separate mail folder if
> it even suspects that the mail is spam.
>
Hi Mark,
How you achieve this ? imean wou
Hi,
Recently we got into problem where spamcop blacklisted our RT mail server IP
(rt using another host for relay emails) then we start using the same host
MTA (postfix) where RT is installed.
Now yahoo is Rate limiting emails from our RT which causing delay in emails.
Now boss is asking to remo
Didn't do anything and after few hours requestors and AdminCC got the mail.
Askar
On Dec 7, 2007 7:20 PM, Asrai khn <[EMAIL PROTECTED]> wrote:
>
>
> On Dec 7, 2007 3:54 PM, Roy El-Hames <[EMAIL PROTECTED]> wrote:
>
> > In theory yes , you should get an
>
> It could be your mail server, not RT, that's imposing the limit
> (actually, I think it's very likely). Have you tried just sending a
> large attachment through your regular email client to the same person?
Hi Matt,
Email is going through mail server with the same attachment,it was postfix
On Dec 7, 2007 3:54 PM, Roy El-Hames <[EMAIL PROTECTED]> wrote:
> In theory yes , you should get an email , providing you have scrip to
> notify AdminCC on comment.
>
Okay i am back after proper testing RT do not sent emails to requestor and
AdminCC if mail size is > 9mb however rt do record it a
On Dec 7, 2007 3:54 PM, Roy El-Hames <[EMAIL PROTECTED]> wrote:
> In theory yes , you should get an email , providing you have scrip to
> notify AdminCC on comment.
>
You mean will get an email inlcuding the attachment right?
apparently one of our employee complaining that he is not getting back
Hi
I have a one simple question, if i sent an email to comment-queue with an
attachment and i am in AdminCC of the queue do I'll receive that email
back in my mail client?
Note: i have ' Set($NotifyActor, 1);' in config.
Regards,
Askar
___
htt
On Nov 28, 2007 1:49 AM, Gene LeDuc <[EMAIL PROTECTED]> wrote:
> Hi Mark (and Askar),
>
> After reviewing my previous advice, I've changed my mind. This should be
> a cleaner solution.
>
Hi Gene
Thanks again what if we do not to sent user/password to user which created
the ticket will this scr
On Nov 26, 2007 9:28 PM, Gene LeDuc <[EMAIL PROTECTED]> wrote:
>
> This doesn't answer your question about special features, but it does tell
> you a way to do what you want to do.
>
> I resolve tickets via e-mail using 3.6.3 with a fairly simple scrip. When
> someone opens a ticket, I send out 2
while reading RT3 FAQs found that ...
A2: RT 3.5 has support for take and resolve actions in rt-mailgate
script, you can use them, but you should enable them in config.
Wondering what to change in RT_SiteConfig.pm and can someone give me
an examples of how to 'take' 'resolve' tickets via email, I
On Nov 19, 2007 8:05 PM, Emmanuel Lacour <[EMAIL PROTECTED]> wrote:
> It's a feature ;)
>
> Look at $NotifyActor in your RT configuration file (defaults is 0, i.e.
> no mail to Actor.
Awesome working fine now :)
Thanks Askar.
___
http://lists.bestpract
Hi
we are in the process of moving our rt from host host to another, for
testing purpose i have installed rt3 using 'yum' on fedora 7, we are
using the same mysql dbs from original (by taking dump)
Everything looks fine just one problem, before in our rt setup
'requestors' and owners do get email
On 10/19/07, Patterson, Craig <[EMAIL PROTECTED]> wrote:
>
>
> I'm running 3.6.4 with DBIx::SearchBilder v1.49. I don't think that is
> your problem. Sorry I don't have any more to add to that.
>
>
>
Craig,
Never mind actually we can live with rt binaries which are working fine on
this host no n
On 10/19/07, Patterson, Craig <[EMAIL PROTECTED]> wrote:
>
> Askar,
>
>
>
> Forgive me if you've already tried this.
>
>
>
> After running make testdeps, if something comes up missing the next step
> is to run 'make fixdeps'. This will connect to cpan and install your
> missing Perl Modules. CPA
On 10/19/07, James Moseley <[EMAIL PROTECTED]> wrote:
>
> OK. I have no idea what was or wasn't installed as part of the RC7 RPM.
> My best advice would be to download the source, run configure, and then do
> a 'make testdeps'. You're not installing anything, but this will tell you
> if you are m
On 10/19/07, James Moseley <[EMAIL PROTECTED]> wrote:
>
> OK. I have no idea what was or wasn't installed as part of the RC7 RPM.
> My best advice would be to download the source, run configure, and then do
> a 'make testdeps'. You're not installing anything, but this will tell you
> if you are m
On 10/19/07, James Moseley <[EMAIL PROTECTED]> wrote:
>
> Yes, 3.6.3 is available from FC7 repository. What's actually installed,
> though?
The same version i have installed
$ rpm -qa | grep rt3
rt3-3.6.3-1.fc7
Askar.
___
http://lists.bestpractical.
On 10/18/07, James Moseley <[EMAIL PROTECTED]> wrote:
>
> Have you checked to make sure the version of RT installed via yum is the
> most current available?
>
>
> Its rt3-3.6.3-1.fc7 available from Fedora 7 repo and at RT site the latest
version is rt-3.6.5.tar.gz
Thanks. Askar
___
On 10/18/07, Drew Barnes <[EMAIL PROTECTED]> wrote:
>
> Looks like you need to re-install Apache::Bundle from CPAN top match
> your version of apache.
Not sure which perl modules to install its rpm base distro and we only
install packages from fedora repository (easy to update in future).
Askar
Today after the upgrade of FC6 to Fedora 7 apache stopped working and giving
the error
[Wed Oct 17 16:39:08 2007] [error] Apache2::ServerUtil object version
2.02 does not match $Apache2::ServerUtil::VERSION 2.03 at
/usr/lib/perl5/5.8.8/i386-linux-thread-multi/XSLoader.pm line
94.\nCom
Today after the upgrade of FC6 to Fedora 7 apache stopped working and giving
the error
[Wed Oct 17 16:39:08 2007] [error] Apache2::ServerUtil object version
2.02 does not match $Apache2::ServerUtil::VERSION 2.03 at
/usr/lib/perl5/5.8.8/i386-linux-thread-multi/XSLoader.pm line
94.\nCom
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