[rt-users] Scrip Memory Leak

. Regards, Carlos Silva ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy

Re: [rt-users] Block new ticket creation from Email

I had the same requirements as you do, and after some tries I ended up finding a solution that isn't perfect but at least works for me. Just put an invalid queue in the rt-mailgate argument, and RT will still match the correct ticket by the subject if it receives a ticket reply, but if it tries

[rt-users] Email error messages RT

, Carlos Silva ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http

[rt-users] Fetchmail and rt-mailgate

, to poll just one general email address, and RT sending the reply to the correct queue and ticket, as the ticket number is global and not queue related ? Regards, Carlos Silva ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community

Re: [rt-users] Fetchmail and rt-mailgate

Mike, you were right, that's it, thanks. I've tried without having a --queue so I thought it wouldn't work, silly me. Regards, Carlos Silva Mike Peachey wrote: Carlos Silva wrote: Hi all, I'm interested in implementing ticket replies by email, and although ticket creation is a plus

Re: [rt-users] Apache child segfault on loading one particular ticket

the ticket, and see the date where the RT web interface cuts off. The next transaction is the one that is screwed up, look for odd characters like \t or stuff like that on the corresponding entry on the attachments table and replace them. Good luck. Regards, Carlos Silva -Original Message

[rt-users] RT::Date and Timezones

or am I missing something ? Thanks and regards, Carlos Silva ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT

[rt-users] Custom Fields Transactions

it during the prepare stage? Thanks in advance, Carlos Silva ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT

[rt-users] Setting Custom Field Value

Hi, I know this should be pretty simple but I'm stuck, and I've tried google and reading the code documentation and experimenting and I've not been able to do it. All I want to do is set this CF with the value Reported inside a scrip. Thanks in advance. if ($cf-Name eq Error Status) {

[rt-users] Defining custom attributes

, Content = Etc); The requests fail with Can't use string (RT::Attributes) as a HASH ref while strict refs in use. Thank you for your time. Regards, Carlos Silva ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http

[rt-users] Change emails text

Hi, I wanted to write my own texts that RT sends via email to the users when they create the tickets. I saw that there are the texts in the file initialdata, but they only work before installing RT. Where can I change these texts after I have RT running? Best Regards, Carlos Silva

RE: [rt-users] Email problems - Association with Queue

LOL... I remembered that while having lunch... just arrived now, going to try that. Sometimes when you follow the tutorials you stay so blind you just don't see the things, just copy-paste. I'll try that! ;) Thks. Regards, Carlos Silva -Mensagem original- De: Marouane HIMDI [mailto

RE: [rt-users] Email problems - Association with Queue

Has I suspected, the aliases on Qmail were also different... Meanwhile, while investingating how to configure in /var/qmail/alias, found this page: http://wiki.bestpractical.com/index.cgi?Qmail And... it's working!!! Let's see how it runs!!! :D Thks for the help, Best Regards, Carlos Silva