Hello group,
We're using RT for several years now and upgraded recently to RT 4.4
A lot of our tickets involve requests where the owner of the ticket needs to
make some inquiries or put other departments at work.
e.g. As a response to a ticket a new user account has to be created and some
Anyone a suggestion?
Is a clickable CF in 'User Summary Display' possible? Anyone succeeded? If not,
than I don't have to search for possible errors or misconfigurations anymore.
Thanks a lot.
Lieven Bridts
-Oorspronkelijk bericht-
Van: Kevin Falcone [mailto:falc...@bestpractical.com
which can hold only one value)
Best regards,
Lieven Bridts
--
RT Training - Dallas May 20-21
http://bestpractical.com/training
the low
priority.
In the meantime I'll look for a work-around or alternative way.
Best regards,
Lieven Bridts
-Oorspronkelijk bericht-
Van: Kevin Falcone [mailto:falc...@bestpractical.com]
Verzonden: woensdag 14 mei 2014 17:27
Aan: rt-users@lists.bestpractical.com
Onderwerp: Re: [rt
-Oorspronkelijk bericht-
Van: Kevin Falcone [mailto:falc...@bestpractical.com]
Verzonden: donderdag 24 april 2014 18:39
Aan: rt-users@lists.bestpractical.com
Onderwerp: Re: [rt-users] Clickable custom field in User Summary display page
On Thu, Apr 24, 2014 at 08:24:48AM +, Lieven
simple
using Set(%UserSummaryExtraInfo)
But the shown (CF.)fields are not clickable although they're configured as such.
So, as I see it, at the moment there's no place where I can use a clickable
User-Customfield
Did I overlook something?
Many thanks and keep up the good work!
Lieven Bridts
', # loc
update = 'Comment',
},
'deleted - open' = {
label = 'Undelete', # loc
},
],
},
);
Thx,
Lieven Bridts
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
