Re: [rt-users] Custom condition for script

2013-04-23 Thread Miles Scruggs
Thanks Jim, I think that has got me off and running now. About order of execution, from what I read it is alphabetical, does that group queue specific scripts in with the globals and then order them? Cheers Miles Scruggs mi...@digitalphotobox.net On Apr 23, 2013, at 10:01 AM, Jim Berry

Re: [rt-users] dashboard adding links to dashboard items

2013-04-17 Thread Miles Scruggs
Does anyone have any idea how to do this? On Mon, Apr 15, 2013 at 3:00 PM, Miles Scruggs mi...@digitalphotobox.netwrote: I would like to add a column of links. For instance the 10 highest priority tickets I own section I would like to add a Resolve link that will resolve the ticket. Just

[rt-users] Custom condition for script

2013-04-16 Thread Miles Scruggs
of the syntax much less the methods to use. I'm guessing I put stuff like this in scrips, but I'm not 100% and I'm not sure if that can be put entirely in the condition or if I need to put it in both the condition and the action... Cheers Miles Scruggs mi...@digitalphotobox.net smime.p7s

Re: [rt-users] CommandByMail is not working

2013-04-16 Thread Miles Scruggs
, but it was on version 4 not three. It is working great. Cheers Miles Scruggs On Apr 16, 2013, at 12:32 PM, Asif Iqbal vad...@gmail.com wrote: On Sun, Apr 14, 2013 at 2:55 PM, Asif Iqbal vad...@gmail.com wrote: I installed RT-Extension-CommandByMail-0.10 on my RT 3.8.2 and setup the config like below

Re: [rt-users] Subjects in emails originating from RT

2013-04-15 Thread Miles Scruggs
Ok just for anyone else looking for this. Here is what got what I wanted: Subject: Re: {$Ticket-SubjectTag} {$Ticket-Subject} stick that at the top of your template and it will add the Re: to your subject as well keep everything as standard. Cheers Miles Scruggs mi...@digitalphotobox.net

[rt-users] dashboard adding links to dashboard items

2013-04-15 Thread Miles Scruggs
with a couple links separated by a / For instance two links tightly packed like: Respond / Resolve Any help accomplishing either of these would be awesome. Cheers Miles Scruggs mi...@digitalphotobox.net smime.p7s Description: S/MIME cryptographic signature

Re: [rt-users] Mobile Interface modification

2013-04-15 Thread Miles Scruggs
...@bestpractical.comwrote: On Wed, Apr 10, 2013 at 09:33:51PM -0700, Miles Scruggs wrote: I really like the mobile interface. I would just like to change one thing though, and I'm not sure where to do it. I would like to have a link to see all open tickets. I don't have much use for all tickets

Re: [rt-users] Subjects in emails originating from RT

2013-04-13 Thread Miles Scruggs
...@gmail.com wrote: If you place tag yourself then rt wouldnt relocate it. In newer versions ticket object has SubjectTag method. If your version is old then you can grab code from repository - very simple code. Ruslan from phone. 13.04.2013 3:13 пользователь Miles Scruggs mi

Re: [rt-users] Subjects in emails originating from RT

2013-04-12 Thread Miles Scruggs
Anyone have any idea how this can be resolved? On Thu, Apr 11, 2013 at 5:44 AM, Miles Scruggs mi...@digitalphotobox.netwrote: Yes but what exactly do you change to get out front of the ticket number? Sent from my iPhone On Apr 11, 2013, at 2:06 AM, Ruslan Zakirov r...@bestpractical.com

Re: [rt-users] Subjects in emails originating from RT

2013-04-12 Thread Miles Scruggs
:13 PM, Miles Scruggs wrote: Anyone have any idea how this can be resolved? There's no option to move the tag and the code always adds it to the front. I extracted an extension from customer work which moves the subject tag all the way to the end. Try it out once it shows up at https

Re: [rt-users] Mobile Interface modification

2013-04-11 Thread Miles Scruggs
will count for the other parts of this page. Hope this helps a little. (you can view the changes in your normal browser by going to https://your RT URL/m/.) 2013/4/11 Miles Scruggs mi...@digitalphotobox.net Hi, I really like the mobile interface. I would just like to change one

[rt-users] upgrade from 3.6.6 pgsql to 3.8.1rc5

2008-08-15 Thread Miles Scruggs
line 88 Cheers Miles Scruggs Wide Ideas | Operations | [EMAIL PROTECTED] | 509.525.6522 ext 4880 smime.p7s Description: S/MIME cryptographic signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http