Re: [rt-users] Vexed by Permission Denied

2010-02-22 Thread Todd Herr
On 02/17/2010 08:14 AM, Todd Herr wrote: On 02/17/2010 04:17 AM, Simon Dray wrote: Todd You may find that you need to add modify ticket either at user or group level Thanks, Simon. I'll give that a whirl and do some more digging to see if I can determine a pattern to the behavior, which

Re: [rt-users] Vexed by Permission Denied

2010-02-17 Thread Todd Herr
., closed vice open; requestor vice cc vice other, etc.) -- Todd Herr ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions

[rt-users] Vexed by Permission Denied

2010-02-16 Thread Todd Herr
for both queues, correct? Also, is it necessary for me to add ModifyTicket to any of these (in case of a reply to a ticket that's been set to Resolved) or is ReplyToTicket enough? Finally, are there any permissions I'm missing? Thanks. -- Todd Herr

Re: [rt-users] Version 3.8.1 upgrade - UPGRADING.mysql file clarification

2008-10-23 Thread Todd Herr
sql.queries mysql -u root -p rt3 sql.queries /opt/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password --action upgrade Is that the right sequence of steps, or does make upgrade come after the schema upgrades? Drew Barnes wrote: Yup. Todd Herr wrote: Hello. I'm still in the planning

[rt-users] Version 3.8.1 upgrade - UPGRADING.mysql file clarification

2008-10-22 Thread Todd Herr
in the UPGRADING.mysql file, given that I'm already running MySQL 5.0.22? -- Todd Herr ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden

[rt-users] Upgrading from 3.6.0 to 3.8.1 - cpansign -v fails - GnuPG::Interface and Module::Versions::Report

2008-10-16 Thread Todd Herr
to this list, so I'm hoping you can give me some clues here. Thank you all for your time. -- Todd Herr ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED