Thank you
Jerrad Pierce wrote:
> Please search the wiki and list archives first.
> This question is often asked, and RT_Config.pm even states:
>
> You can define new statuses and even reorder existing statuses here.
> WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT
> will b
Please search the wiki and list archives first.
This question is often asked, and RT_Config.pm even states:
You can define new statuses and even reorder existing statuses here.
WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT
will break horribly. The statuses you add must be
I would like to add an additional status value of As Time Permits.
The Quick Search show the top 3 statuses, that is New, Open, Stalled and
I would like to retain those for what I call true production support
trouble tickets.
Requests that may be small enhancements, research, etc. would be
cat
