Hi,
I have added these settings in RT_SiteConfig.pm. Still I am getting mails in
plain/text format. I have installed Request tracker 3.8 in Debian Lenny
-Praveen-
This may have some bearing on things, unsure but worth a try.
In RT_SiteConfig.pm make sure to have, if you don't then add these
This may have some bearing on things, unsure but worth a try.
In RT_SiteConfig.pm make sure to have, if you don't then add these in.
Set($TrustHTMLAttachments, 1);
Set($PreferRichText, 1);
Another thing, not the empty line under Content: If you don't have this
blank line the template will not
Dear Aaron,
Thanks for your quick help. I added same template for testing. Still I am
getting mails in text/plain format. Is there any settings I have to do for
enable html in request tracker 3.8.
If I reply to a mail from rt web interface by adding any hyper-links to body. I
am not getting
All I did was setup the templates as shown in the example below;
Subject: Resolved: {$Ticket->Subject}
Content-Type: text/html
Content:
You logged a job
(SR#) with the Sitel IT Service Desk which we believe we have now resolved,
please take the time to complete a short survey in relation to t
Hi,
I am using RT 3.8 installed in Debian Lenny. I changed my default templates to
html. but I am getting mails in plain text. When i receive mails, header shows
'Content-Type: text/plain; charset="utf-8"'.After a long search I came to know
that due to security RT enabled only text/plain. how
