Re: [rt-users] Mandatory Fields enforcement

2013-02-25 Thread Emmanuel Lacour
On Fri, Feb 22, 2013 at 07:03:48AM -0500, Joe Kirby wrote: I have installed the extension, with help from Rus (Thank You), to require mandatory fields be filled in prior to a response or comment. Is there a way to enforce this on any update except the queue change? I have

Re: [rt-users] Mandatory Fields enforcement

2013-02-25 Thread Joe Kirby
On Feb 25, 2013, at 12:00 PM, rt-users-requ...@lists.bestpractical.com wrote: -- Message: 2 Date: Mon, 25 Feb 2013 10:29:31 +0100 From: Emmanuel Lacour elac...@easter-eggs.com To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Mandatory Fields

[rt-users] Mandatory Fields enforcement

2013-02-22 Thread Joe Kirby
I have installed the extension, with help from Rus (Thank You), to require mandatory fields be filled in prior to a response or comment. Is there a way to enforce this on any update except the queue change? I have situations where a ticket is created in queue A which has no CF's and