On Fri, Feb 22, 2013 at 07:03:48AM -0500, Joe Kirby wrote:
I have installed the extension, with help from Rus (Thank You), to
require mandatory fields be filled in prior to a response or comment.
Is there a way to enforce this on any update except the queue change?
I have
On Feb 25, 2013, at 12:00 PM, rt-users-requ...@lists.bestpractical.com wrote:
--
Message: 2
Date: Mon, 25 Feb 2013 10:29:31 +0100
From: Emmanuel Lacour elac...@easter-eggs.com
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Mandatory Fields
I have installed the extension, with help from Rus (Thank You), to require
mandatory fields be filled in prior to a response or comment.
Is there a way to enforce this on any update except the queue change?
I have situations where a ticket is created in queue A which has no CF's and