Re: [rt-users] On Queue Change, what queue scrip acts?

At Wednesday 3/5/2008 11:05 PM, lgrella wrote: I am trying to set up scrips for my queues so that when a queue is changed, the owner in the new queue is set to a default queue owner for that new queue. It is not working. I have some questions about when the scrips are runWhen the

Re: [rt-users] On Queue Change, what queue scrip acts?

At Thursday 3/6/2008 10:20 AM, Laura Grella wrote: Thank you so much for your reply. It actually works, but the way I was testing it was making me think it didn't. If the ticket changed to a queue where the owner had rights in the new queue also, it didn't change the owner to the default. At

Re: [rt-users] On Queue Change, what queue scrip acts?

Thanks! Stephen Turner wrote: At Thursday 3/6/2008 10:20 AM, Laura Grella wrote: Thank you so much for your reply. It actually works, but the way I was testing it was making me think it didn't. If the ticket changed to a queue where the owner had rights in the new queue also, it didn't

[rt-users] On Queue Change, what queue scrip acts?

I am trying to set up scrips for my queues so that when a queue is changed, the owner in the new queue is set to a default queue owner for that new queue. It is not working. I have some questions about when the scrips are runWhen the onQueueChange scrip is run, is it run from the old queue's