Hi All.
Have just installed/enabled the plugin 'RT-Extension-RepliesToResolved'. This
was in place of a less supported option 'ForkIntoNewTicket'.
The new plugin seems to work in the basic sense, resolved tickets are no longer
recording new messages but instead, new messages are forked
On 13 Feb 2013, at 16:34, Nick Fennell nick.fenn...@appliansys.com wrote:
Hi All.
Have just installed/enabled the plugin 'RT-Extension-RepliesToResolved'. This
was in place of a less supported option 'ForkIntoNewTicket'.
The new plugin seems to work in the basic sense, resolved tickets
Cheers Tim. Seems 0.02 is available on CPAN as that's the version I've
installed.
{{{
grep -i version RepliesToResolved.pm
our $VERSION = '0.02';
}}}
Should I now apply head to desk? :-)
--
Nick Fennell
ApplianSys Support Team Leader
ApplianSys Limited
University of Warwick Science Park
Tim. FYI. The problem 1) was caused by me installing via CPAN and not running
make initdb. I assumed this step would be taken care of as not installing from
source. My mistake there.
Downloaded the source, re-ran install, performed make initdb and the scrip to
create the link now exists.
I've
