longer the ticket resolution process.
Sounds like you missed TrustHTMLAttachments and other config options.
-kevin
De: jet jet jettejp...@yahoo.fr
Objet: Source code display for html attachment
À: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Date: Mardi 9 Février 2010, 10h31
:239)
Regards
William
Date: Thu, 11 Feb 2010 15:28:52 + (GMT)
From: jet jet jettejp...@yahoo.fr
Subject: [rt-users] Source code display for html attachment
To: rt-users@lists.bestpractical.com
rt-users@lists.bestpractical.com
Message-ID: 512692.64331...@web28605.mail.ukl.yahoo.com
Content
On Tue, Feb 09, 2010 at 09:31:50AM +, jet jet wrote:
Hello,
We have got RT(3.8.1 and 3.8.2) on linux machine(centos).
When we send a html attachement with a ticket, it is display as text (the
source code) in it.
To resolve that we have to record the html file with UTF-8
Hello,
We have got RT(3.8.1 and 3.8.2) on linux
machine(centos).
When we send a html attachement with a ticket, it
is display as text (the source code) in it.
To resolve that we have to record the html file
with UTF-8 encodage selected. This is not always possible, and it makes longer
the