[rt-users] Trying to auto include RTFM article based on tab click.

2009-12-03 Thread William Graboyes
Hi List, I believe I have the proper method (or not). {$RT Host name}/rt3/Ticket/Update.html?Action=Commentid={$ticketNumber}RTFM-Include-Article-Named={$article} Now when I include the desired article, I have a problem with the way it is displaying in the FSCK editor Such as Follows: Hi

Re: [rt-users] Trying to auto include RTFM article based on tab click.

2009-12-03 Thread Kevin Falcone
On Thu, Dec 03, 2009 at 09:31:13AM -0800, William Graboyes wrote: Hi List, I believe I have the proper method (or not). {$RT Host name}/rt3/Ticket/Update.html?Action=Commentid={$ticketNumber}RTFM-Include-Article-Named={$article} Now when I include the desired article, I

Re: [rt-users] Trying to auto include RTFM article based on tab click.

2009-12-03 Thread William Graboyes
Kevin, Some days I would forget my head if it weren't bolted to my neck. Currently testing on RT 3.8.6. When you type in the article number and hit `GO` it works as expected, only when you are wanting to include that article by default (maybe there is a better way of doing this?) does it look

Re: [rt-users] Trying to auto include RTFM article based on tab click.

2009-12-03 Thread Kevin Falcone
On Thu, Dec 03, 2009 at 10:10:45AM -0800, William Graboyes wrote: Currently testing on RT 3.8.6. When you type in the article number and hit `GO` it works as expected, only when you are wanting to include that article by default (maybe there is a better way of doing this?) does

Re: [rt-users] Trying to auto include RTFM article based on tab click.

2009-12-03 Thread William Graboyes
Kevin, You Da Man, That worked perfectly. Thanks for the quick help, Bill On Thu, Dec 3, 2009 at 10:17 AM, Kevin Falcone falc...@bestpractical.comwrote: FCKeditorEncoded=1 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users