Re: [rt-users] Vexed by Permission Denied

2010-02-22 Thread Todd Herr
On 02/17/2010 08:14 AM, Todd Herr wrote: On 02/17/2010 04:17 AM, Simon Dray wrote: Todd You may find that you need to add modify ticket either at user or group level Thanks, Simon. I'll give that a whirl and do some more digging to see if I can determine a pattern to the behavior, which

Re: [rt-users] Vexed by Permission Denied

2010-02-17 Thread Simon Dray
Todd You may find that you need to add modify ticket either at user or group level Simon -Original Message- From: Todd Herr [mailto:t...@theherrs.net] Sent: 17 February 2010 00:43 To: rt-users@lists.bestpractical.com Subject: [rt-users] Vexed by Permission Denied or maybe I just

Re: [rt-users] Vexed by Permission Denied

2010-02-17 Thread Todd Herr
On 02/17/2010 04:17 AM, Simon Dray wrote: Todd You may find that you need to add modify ticket either at user or group level Thanks, Simon. I'll give that a whirl and do some more digging to see if I can determine a pattern to the behavior, which occurs on email replies to tickets (i.e.,

[rt-users] Vexed by Permission Denied

2010-02-16 Thread Todd Herr
or maybe I just need a clue by four with regard to rights. Since migrating from 3.6.0 to 3.8.6, we've been getting reports of people getting permission denied errors from time to time. I know this is a common problem, and I thought I'd taken steps to fix it, based on what I'd read, but today