Re: [rt-users] how to pre-fill fields?

2010-10-17 Thread Jason Edgar
@lists.bestpractical.com Reply- To: superj...@gmail.com Subject: [rt-users] how to pre-fill fields? How do I pre-fill a field(e.g. the subject fill or description field). .i.e how do I modify RT so that when I click 'new ticket' the subject or description fill would already have text that I entered

Re: [rt-users] how to pre-fill fields?

2010-10-17 Thread Mathieu Longtin
-users-boun...@lists.bestpractical.com Date: Sat, 16 Oct 2010 18:14:30 To: rt-users@lists.bestpractical.com Reply- To: superj...@gmail.com Subject: [rt-users] how to pre-fill fields? How do I pre-fill a field(e.g. the subject fill or description field). .i.e how do I modify RT so

Re: [rt-users] how to pre-fill fields?

2010-10-17 Thread Johan Sjöberg
To: superj...@gmail.com Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] how to pre-fill fields? If you're coming from another page, you can post the value of the fields you want. Look at share/html/Ticket/Create for the variable names. If you want to put default values, create

Re: [rt-users] how to pre-fill fields?

2010-10-17 Thread Jason Edgar
: Jason Edgar superj...@gmail.com Sender: rt-users-boun...@lists.bestpractical.com Date: Sat, 16 Oct 2010 18:14:30 To: rt-users@lists.bestpractical.com Reply- To: superj...@gmail.com Subject: [rt-users] how to pre-fill fields? How do I pre-fill a field(e.g. the subject fill or description field

Re: [rt-users] how to pre-fill fields?

2010-10-17 Thread Jason Edgar
Thanks Mathieu: I got it. An extra $ was needed before ARGSRef from line 3. I have no idea what it is for, I followed other examples from the Internet. Also the description field is called 'content'. Thanks again. On Sun, 17 Oct 2010 11:35:08 -0400, Mathieu Longtin wrote: %INIT my $ARGSRef =

[rt-users] how to pre-fill fields?

2010-10-16 Thread Jason Edgar
How do I pre-fill a field(e.g. the subject fill or description field). .i.e how do I modify RT so that when I click 'new ticket' the subject or description fill would already have text that I entered somewhere else? RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year --

Re: [rt-users] how to pre-fill fields?

2010-10-16 Thread Joe Harris
@lists.bestpractical.com Reply-To: superj...@gmail.com Subject: [rt-users] how to pre-fill fields? How do I pre-fill a field(e.g. the subject fill or description field). .i.e how do I modify RT so that when I click 'new ticket' the subject or description fill would already have text that I

Re: [rt-users] how to pre-fill fields?

2010-10-16 Thread Jason Edgar
] how to pre-fill fields? How do I pre-fill a field(e.g. the subject fill or description field). .i.e how do I modify RT so that when I click 'new ticket' the subject or description fill would already have text that I entered somewhere else? RT Training in Washington DC, USA on Oct 25 26 2010

Re: [rt-users] how to pre-fill fields?

2010-10-16 Thread Mathieu Longtin
-users@lists.bestpractical.com Reply-To: superj...@gmail.com Subject: [rt-users] how to pre-fill fields? How do I pre-fill a field(e.g. the subject fill or description field). .i.e how do I modify RT so that when I click 'new ticket' the subject or description fill would already have text