It was a "marketing bullet point" that was granted larger significance than it
deserved in my tired mind
It's importance may yet be inflated by my users or management, but I think RT's
other strengths will win through
thanks,
al;
On Jun 30, 2014, at 2:35 AM, Alex Peters wrote:
> RT doesn't
Am 27.06.2014 23:02, schrieb Al Joslin:
> I was asked by one of my users, what happens if two people are editing a
> ticket at the same time ?
>
> Our current system, that I'm trying to replace, tells users when another user
> is editing the same ticket
>
> I tried editing one ticket with two
RT doesn't notify two users if they have both entered an editing screen for
the same ticket, as you've discovered.
I'm not sure that many people generally see this as an issue though. If
two people add commentary to the ticket, both comments are kept. If two
people edit a ticket's fields at the
I was asked by one of my users, what happens if two people are editing a ticket
at the same time ?
Our current system, that I'm trying to replace, tells users when another user
is editing the same ticket
I tried editing one ticket with two users at the same time -- I could see no
notice/indi