Re: [rt-users] newest unowned tickets not including open

2007-08-31 Thread Drew Barnes
AM To: RT-Users Subject: Re: [rt-users] newest unowned tickets not including open On Thu, Aug 30, 2007 at 05:18:51PM +1000, Sam Tilders wrote: My problem is with the 10 newest unowned tickets display on the user homepage. The top 10 never shows open tickets owned by Nobody

[rt-users] newest unowned tickets not including open

2007-08-30 Thread Sam Tilders
Hi, I have RT 3.6.4 installed, and I'm trying to work through the usability for our office staff. My problem is with the 10 newest unowned tickets display on the user homepage. The top 10 never shows open tickets owned by Nobody, however when I look at the search by clicking on the section

RE: [rt-users] newest unowned tickets not including open

2007-08-30 Thread Liam R. MacInnes
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sam Tilders Sent: Thursday, August 30, 2007 2:56 AM To: RT-Users Subject: Re: [rt-users] newest unowned tickets not including open On Thu, Aug 30, 2007 at 05:18:51PM +1000, Sam Tilders wrote: My problem