On 11/08/2011 07:03 PM, Yan Seiner wrote:
As near as I can figure, when we merged the two databases the user table
got smashed together.
How did you merge the databases?
There is no existing tool to do a merge properly and doing it manually
is not trivial even with a good understanding of the
On Wed, November 9, 2011 6:07 am, Thomas Sibley wrote:
On 11/08/2011 07:03 PM, Yan Seiner wrote:
As near as I can figure, when we merged the two databases the user table
got smashed together.
How did you merge the databases?
There is no existing tool to do a merge properly and doing it
-boun...@lists.bestpractical.com] On Behalf Of Yan Seiner
Sent: Wednesday, November 09, 2011 9:31 AM
To: Thomas Sibley
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] ExternalAuth, local users, and upgrade woes
On Wed, November 9, 2011 6:07 am, Thomas Sibley wrote:
On 11/08/2011 07
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] ExternalAuth, local users, and upgrade woes
On Wed, November 9, 2011 6:07 am, Thomas Sibley wrote:
On 11/08/2011 07:03 PM, Yan Seiner wrote:
As near as I can figure, when we merged the two databases the user
table
got smashed
On Wed, Nov 09, 2011 at 09:34:41AM -0600, Izz Abdullah wrote:
If you want to use MySQL login, did you add that as a secondary path
of authentication in your SiteConfig file? I didn't want this option,
but seems like when using ExternalAuth, if you wanted to allow local
login / MySQL, you have
On Wed, November 9, 2011 8:49 am, Kevin Falcone wrote:
If you're having trouble managing RT internal users while logged in as
an LDAP user, please see Ruslan's response about possible bugs. Try
logging in as root and seeing if that helps.
Is the bug report public? If so, where?
Thanks!
On Wed, Nov 09, 2011 at 09:01:01AM -0800, Yan Seiner wrote:
On Wed, November 9, 2011 8:49 am, Kevin Falcone wrote:
If you're having trouble managing RT internal users while logged in as
an LDAP user, please see Ruslan's response about possible bugs. Try
logging in as root and seeing if
On Wed, November 9, 2011 9:10 am, Kevin Falcone wrote:
On Wed, Nov 09, 2011 at 09:01:01AM -0800, Yan Seiner wrote:
On Wed, November 9, 2011 8:49 am, Kevin Falcone wrote:
If you're having trouble managing RT internal users while logged in as
an LDAP user, please see Ruslan's response about
...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Yan Seiner
Sent: Wednesday, November 09, 2011 11:45 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] ExternalAuth, local users, and upgrade woes
On Wed, November 9, 2011 9:10 am, Kevin Falcone wrote
On Wed, Nov 09, 2011 at 09:45:20AM -0800, Yan Seiner wrote:
On Wed, November 9, 2011 9:10 am, Kevin Falcone wrote:
On Wed, Nov 09, 2011 at 09:01:01AM -0800, Yan Seiner wrote:
On Wed, November 9, 2011 8:49 am, Kevin Falcone wrote:
If you're having trouble managing RT internal users
On Wed, November 9, 2011 9:55 am, Kevin Falcone wrote:
On Wed, Nov 09, 2011 at 09:45:20AM -0800, Yan Seiner wrote:
I've been poking around in the databases...
In the virgin RT4 database (the one we created from scratch) the
password
field is varchar(256).
In the converted RT3-RT4 database
On Wed, Nov 09, 2011 at 10:07:16AM -0800, Yan Seiner wrote:
On Wed, November 9, 2011 9:55 am, Kevin Falcone wrote:
On Wed, Nov 09, 2011 at 09:45:20AM -0800, Yan Seiner wrote:
I've been poking around in the databases...
In the virgin RT4 database (the one we created from scratch) the
On Wed, Nov 9, 2011 at 9:10 PM, Kevin Falcone falc...@bestpractical.com wrote:
On Wed, Nov 09, 2011 at 09:01:01AM -0800, Yan Seiner wrote:
On Wed, November 9, 2011 8:49 am, Kevin Falcone wrote:
If you're having trouble managing RT internal users while logged in as
an LDAP user, please see
On Wed, November 9, 2011 10:38 am, Kevin Falcone wrote:
Look at the output of the command and your database logs. Since your
schema isn't upgraded, something failed. You can look through
etc/upgrade/relevant-versions/* and see what else should have run.
OK, a cursory look says that
I've seen this on our system. When you move the database and are using
external authentication, you, at least I am able, to login with either my MySQL
credentials, or my LDAP credentials. When modifying / adding users, I have to
put in my MySQL password for this to work for local users. I
That worked!
Interesting
Any way to remove the mysql password?
On Tue, November 8, 2011 7:31 am, Izz Abdullah wrote:
I've seen this on our system. When you move the database and are using
external authentication, you, at least I am able, to login with either my
MySQL credentials, or my
-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Yan Seiner
Sent: Tuesday, November 08, 2011 9:49 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] ExternalAuth, local users, and upgrade woes
That worked!
Interesting
Sent: Tuesday, November 08, 2011 9:49 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] ExternalAuth, local users, and upgrade woes
That worked!
Interesting
Any way to remove the mysql password?
On Tue, November 8, 2011 7:31 am, Izz Abdullah wrote:
I've seen this on our
with a blank password does NOT work).
From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf Of
Ruslan Zakirov
Sent: Tuesday, November 08, 2011 1:08 PM
To: Izz Abdullah
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] ExternalAuth, local users, and upgrade woes
Direct
On 11/08/2011 02:11 PM, Izz Abdullah wrote:
But yeah, setting the password = ‘’ actually forces the external
authentication (trying to login with a blank password does NOT work).
I believe properly the password column should be '*NO-PASSWORD*' not the
empty string.
Thomas
RT Training
] On Behalf Of Thomas Sibley
Sent: Tuesday, November 08, 2011 1:17 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] ExternalAuth, local users, and upgrade woes
On 11/08/2011 02:11 PM, Izz Abdullah wrote:
But yeah, setting the password = ‘’ actually forces the external
authentication
On Tue, Nov 8, 2011 at 11:17 PM, Thomas Sibley t...@bestpractical.com wrote:
On 11/08/2011 02:11 PM, Izz Abdullah wrote:
But yeah, setting the password = ‘’ actually forces the external
authentication (trying to login with a blank password does NOT work).
I believe properly the password
On Tue, November 8, 2011 12:41 pm, Ruslan Zakirov wrote:
On Tue, Nov 8, 2011 at 11:17 PM, Thomas Sibley t...@bestpractical.com
wrote:
On 11/08/2011 02:11 PM, Izz Abdullah wrote:
But yeah, setting the password = ‘’ actually forces the external
authentication (trying to login with a blank
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