Okay i'm done on my own
In case someone cares
Edit the /opt/rt3/share/html/QueueWizard/Admin/index.html File:
Replace all _owners entrys for your own admin group ( for example: _admins)
Replace all _support entrys for your own user group (for example: _user )
best regards john s.
--
Hi,
i have my RT3.8.8 running correctly on a Mandriva 10 machine, with mail
sent through smtp working on tickets updates with scrips.
I have subscribed to a dashboard who is using a saved search (with visible
results), But i never receive the email.
whenever i change my subscription
Hey all,
just a little question before the weekend:
Does RT support the possibility to grant everyone sending email from a
specific domain (e.g. *@example.org) the right to post to a specific queue?
In my opinion this could be a minor security risk using forged sender
addresses.
Btw, can
Hi Raphael
did you add something like
0 * * * * /opt/rt3/sbin/rt-email-dashboards
in a crontab ?
Gerard
On 2011-03-25 10:17, Raphaël MOUNEYRES wrote:
Hi,
i have my RT3.8.8 running correctly on a Mandriva 10 machine, with
mail sent through smtp working on tickets updates with scrips.
Hello all
Is it possible to use the Rt-Formtools extension which is dumped on github ?
or hasn't reached this version a stadium for normal use
best regards john s.
--
View this message in context:
http://old.nabble.com/RT-formtools-extension-tp31237285p31237285.html
Sent from the
On Fri, Mar 25, 2011 at 05:10:55AM -0700, john s. wrote:
Is it possible to use the Rt-Formtools extension which is dumped on github ?
or hasn't reached this version a stadium for normal use
It wasn't dumped on github, and is in use at multiple sites.
-kevin
pgpp05oTPnoHk.pgp
Description:
Thanks Gerard that works !
I skipped the step in the README when installing the sytem as it wasn't
needed as a start.
Thought i couldn't find revelant help in the mail archives until i added
the cron keyword following your email.
And the results are displayed corectly within Lotus Notes.
(11/03/25 6:32), Lars Reimann wrote:
Hey all,
just a little question before the weekend:
Does RT support the possibility to grant everyone sending email from a
specific domain (e.g. *@example.org) the right to post to a specific queue?
Yes, using trivial mail filtering.
In my opinion this
I know all about Outlook's crappy HTML support, and I hate it as much as
anyone. Part of my job is to make templates for various HTML e-mail
newsletters that have to display well in all e-mail clients. It sucks, but
it's the way it is.
The unfortunate fact of the matter is that Outlook's
Another issue is that the field in the received mail are in english,
although my RT interface is in french.
Is there an option somewhere to force RT using the french equivalent words
in the email ?
Raphael
--
Hi Raphael
did you add something like
0 * * * *
Is your language set to French in your preferences ?
Otherwise it is the browser which tells RT which language you prefer
which could explain the difference between browser and emails.
Gerard
On 2011-03-25 14:51, Shawn M Moore wrote:
(11/03/25 9:47), Raphaël MOUNEYRES wrote:
Another issue
Just did an upgrade from version 3.8.8 to 3.8.9 today in our development
environment. After an apache service restart, RT came up with no problems.
When I display a ticket I am missing the actions-menu (Reply, Comment, Steal,
etc...) and I am also missing the page-menu (Display, History,
On Thu, Mar 24, 2011 at 03:10:16PM -0700, Simon Gao wrote:
Hi,
Have anyone successfully migrated RT database from MySQL to PostgreSQL?
me. lng time ago.
Best regards,
depesz
--
The best thing about modern society is how easy it is to avoid contact with it.
On Fri, Mar 25, 2011 at 10:54:41AM -0400, JP White wrote:
Just did an upgrade from version 3.8.8 to 3.8.9 today in our development
environment. After an
apache service restart, RT came up with no problems.
When I display a ticket I am missing the actions-menu (Reply, Comment,
On 25 Mar 2011 11:17, Kevin Falcone wrote:
On Fri, Mar 25, 2011 at 10:54:41AM -0400, JP White wrote:
Just did an upgrade from version 3.8.8 to 3.8.9 today in our development
environment. After an
apache service restart, RT came up with no problems.
When I display a ticket I am
On Fri, Mar 25, 2011 at 05:02:43PM +0100, Raphaël MOUNEYRES wrote:
Which version of RT?
version is 3.8.8
Is your language set to French in your preferences ?
In the preference page, in 'Langage' box i only have one option for 'Date
format' set to
default system (Ven 25 Mar
It is in the About me/A propos tab whereas the Date format is in the
Settings/Reglages
Gerard
On 2011-03-25 17:02, Raphaël MOUNEYRES wrote:
Which version of RT?
version is 3.8.8
Is your language set to French in your preferences ?
In the preference page, in 'Langage' box i only have one
I am setting up RT for the first time. We use a small business server
for email. Currently I am able to send email to RT through SBS to
create a ticket. RT is also sending email to users in our domain just
fine. I am having a problem sending email from RT to users outside of
our domain. I
Might be a dumb question – but is your exchange box allowing RT to relay?
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Carl Palmer
Sent: Friday, March 25, 2011 4:05 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users]
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