Sorry! You are quite correct, Joop - I am using that extension (and yes, it is
compatible with 4.4 -- or rather I should say that I have not had any issues
with it yet)
-Original Message-
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of
Joop
Sent:
I am a novice at RT. I was given an instance of RT 3.8.4 to upgrade a while
ago.
I upgraded it into RT 4.2.10. Seemed to be OK. At least it ran.
Today, months later, I was informed the tickets are not displaying the custom
fields that used to be there.
I have confirmed that the field
On 22-3-2016 14:22, Parish, Brent wrote:
> Sorry! You are quite correct, Joop - I am using that extension (and yes, it
> is compatible with 4.4 -- or rather I should say that I have not had any
> issues with it yet)
>
No problem. I'm going to try it on a test setup and if it adds to our
Hi,
I'm using RT 4.2 and I'm looking to upgrade to 4.4.0. I'm opting for a
complete wipe and reinstall because I added about 40 modules to RT 4.2 that
RT 4.4.0 integrated a few. If I do a backup of the PostGRESQL database I'm
using, would that data be compatible or easily restored in RT 4.4.0? I
On 22-3-2016 18:56, Jeffrey Pilant wrote:
>
> I am a novice at RT. I was given an instance of RT 3.8.4 to upgrade a
> while ago.
>
> I upgraded it into RT 4.2.10. Seemed to be OK. At least it ran.
>
> Today, months later, I was informed the tickets are not displaying the
> custom fields that
On 22-3-2016 21:01, Dave Florek wrote:
> Hi,
>
> I'm using RT 4.2 and I'm looking to upgrade to 4.4.0. I'm opting for a
> complete wipe and reinstall because I added about 40 modules to RT 4.2
> that RT 4.4.0 integrated a few. If I do a backup of the PostGRESQL
> database I'm using, would that
Joop wrote:
>On 22-3-2016 18:56, Jeffrey Pilant wrote:
>> I am a novice at RT. I was given an instance of RT 3.8.4 to upgrade a
>> while ago.
>>
>> I upgraded it into RT 4.2.10. Seemed to be OK. At least it ran.
>>
>> Today, months later, I was informed the tickets are not displaying the
>>
Hi,
I'm trying to find a way to add a custom scrip-condition, for when a ticket is
merged.
The thing I basically want is that when ticket 1 is merged into ticket 2 (which
is closed), it automagically sets the status of ticket 2 to open. I'm running
RT 4.2, and I'm not good in Perl. Can anyone
Hi Raymond,
The following plugin may be what you are looking for.
https://metacpan.org/pod/RT::Extension::AdminConditionsAndActions
Best Regards
Martin
On 2016-03-22 13:49, raymond.teunis...@kpn.com wrote:
Hi,
I'm trying to find a way to add a custom scrip-condition, for when a
ticket is
