Check your global scrips such as On Create
things.
- Original Message -
From:
Wu, Vince
To: rt-users@lists.bestpractical.com
Sent: Thursday, July 20, 2006 10:29 AM
Subject: [rt-users] Cant' send mail when
create an application
I’ve got suc
I’ve got such a strange question that I can’t send mail to
anyone(receiver, cc, cc to manager all not work) when create an application, while
mail flow works when reply the application.
How to solve that?
Thanks
Vince
___
h
On Wed, Jul 19, 2006 at 08:29:54PM -0400, Jesse Vincent wrote:
>
>
>
> On Thu, Jul 20, 2006 at 10:15:13AM +1000, Benji Wakely wrote:
> > >It has been mentioned before but is there a way to get rid of the spam
> > >on the Wiki?
> >
> > Don't know how it'll fly, but:
> > Semi-public login, poste
I just went through the step to setup the auth from the wiki, using LDAP.
following all the steps (and now that my exchange and AD are sync'ed
throught the exchange connector), gave me the ability to logon with my AD
password, and have users registered the same way.
If a user send an email, their
A user has pointed out a problem. He was doing a search for resolved
tickets that he owns falling under a specific custom field value. The
ticket exists in the database and has the status of 'resolved'.
However, entering the ticket number in the search box results in
nothing. Also, doing a searc
Jesse Vincent escreveu:
> Our spammers use google.
>
> I think we'll need to go to a full-email-verified login. Wifty is
> almost, but not quite ready for that. The "other" option is Mediawiki,
> but my personal distaste for PHP makes that a bit of a non-starter.
>
TWiki is in Perl. :-)
http:/
Hurrah! I got LDAP working with Active Directory using the Mosemann
implementation found on the wiki. It took some tweaking and some trial
and error, but I finally got it working with a Windows 2003 AD server
(which is different than 2000). If anyone is having problems getting
that far, I think
On Thu, Jul 20, 2006 at 10:15:13AM +1000, Benji Wakely wrote:
> >It has been mentioned before but is there a way to get rid of the spam
> >on the Wiki?
>
> Don't know how it'll fly, but:
> Semi-public login, posted to the mailing lists regularly?
Our spammers use google.
I think we'll need t
Benji Wakely escreveu:
>> It has been mentioned before but is there a way to get rid of the spam
>> on the Wiki?
>
> Don't know how it'll fly, but:
> Semi-public login, posted to the mailing lists regularly?
> Word-verification/captcha?
I take care of a few wiki sites and this problem was relativ
It has been mentioned before but is there a way to get rid of the spam
on the Wiki?
Don't know how it'll fly, but:
Semi-public login, posted to the mailing lists regularly?
Word-verification/captcha?
--Benji Wakely
0409 588 566
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Unfortunately, the patch violates abstraction barriers all over the place. Io
never found a way to do it cleanly
--- Original message ---
From: Mike Coakley <[EMAIL PROTECTED]>
Sent: 19.7.'06, 16:33
> For anyone following this thread (doubtful as it is old) I've got everything
> working
Camron W. Fox wrote:
Alle,
As anyone had problems installing the patch for CommandByMail
extension in RT V3.6? I've installed the extension and its prereqs, but
when I try to install the patch:
patch -p0
/home/cwfox/RT3/RT-Extension-CommandByMail-0.02/patch/command_by_email-0.1-RT-3.4.5
Alle,
As anyone had problems installing the patch for CommandByMail extension
in RT V3.6? I've installed the extension and its prereqs, but when I try
to install the patch:
patch -p0
/home/cwfox/RT3/RT-Extension-CommandByMail-0.02/patch/command_by_email-0.1-RT-3.4.5.patch
it just hangs (
So yeah, there was some Wiki spam, and I logged in as a Wiki admin to
remove it; and I accidently clicked on DELETE (which is right next to
INFO) and nuked the page completely. Apparantly since it was an
admin-delete, I can't just revert it.
So... in summary, woops, sorry.
-jd
On Wed, 19
> It looks like it is broke or hacked. I keep getting pages that have a
> bunch of code and weird web links.
I just cleaned up about 40 edits by spam-bots.
They have been busy this week.
If you ever find a spam'd page... just send a link to the list with
[wiki] in the subject and we will jump o
For anyone following this thread (doubtful as it is old) I've got everything
working. After looking through the code I noticed that the patch that Jesse
had released for 3.4 that I had tried to apply did not apply fro some reason
although I didn't remember getting any errors. So I re-applied the pa
hi,
does RT supports oracle 10g running on redhat4? if
not, what's the highest level of redhat and oracle
supported by RT? thanks
jim
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Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
On Jul 19, 2006, at 3:51 PM, Jesse Vincent wrote:
(I'm pretty sure I did say this was bug the other day ;)
Yes you did.. and thus is the peril of having two threads on the same
subject displayed in a threaded mail reader...
I wouldn't know where to look else I'd take a hack at fixing it.
(I'm pretty sure I did say this was bug the other day ;)
Patches are certainly welcome, if anyone wants to beat me to it.
On Wed, Jul 19, 2006 at 12:39:04PM -0700, Kenneth Crocker wrote:
> I agree wholeheartedly.
>
> Kenn
> LBNL
>
> Vivek Khera wrote:
> >
> >On Jul 17, 2006, at 6:27 PM, Ken
I agree wholeheartedly.
Kenn
LBNL
Vivek Khera wrote:
On Jul 17, 2006, at 6:27 PM, Kenneth Crocker wrote:
Not to say 3.6.0 is perfect, but we like the current design as far
as merged tickets. If we have merged the two (using your example of
#100 and #200), then #100 really should never b
On Jul 19, 2006, at 5:17 AM, Roy El-Hames wrote:
Sorry for the delay (upgrading packages on gentoo is not straight
forward).. but I tried 3.0004 and 3.0006 and the problem did n't
reappear ..
Just a thought for many that have this issue ..do they have ssl
enabled?? My colleague suggested
> I'm trying to view a part of the wiki that appears to have
> been vandalized by a spammer. Could someone please restore:
> http://wiki.bestpractical.com/index.cgi?AddLastCommentToMail?
Should be good to go now.
Eric Schultz
United Online
___
http://
Hello,
I’m trying to view a part of the wiki that appears to
have been vandalized by a spammer. Could someone please restore: http://wiki.bestpractical.com/index.cgi?AddLastCommentToMail?
Thanks.
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When inserting an article from RTFM into a ticket, is there any way to
pull just a custom field from the article?
--
Justin Gallardo
Network Engineering
Oregon State University
[EMAIL PROTECTED]
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At Wednesday 7/19/2006 01:40 PM, Todd Chapman wrote:
RTFM.
Or http://wiki.bestpractical.com/index.cgi?CannedReplies
Steve
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Community help: http://wiki.bestpractical.com
Commercial
Has something happened to the RT Wiki?
http://wiki.bestpractical.com/index.cgi?
It looks like it is broke or hacked. I keep getting pages that have a
bunch of code and weird web links.
I clicked on the link for:
AddAdminCc and got this in the page that was returned:
Welcome to our website for yo
I have got it going, and it seems to work great. Thanks!
Justin Gallardo
Network Engineering
Oregon State University
[EMAIL PROTECTED]
Helmuth Ramirez wrote:
I wanted to install this...but I couldn't find anything about 3.6
compatibility. Is it 3.6 friendly?
-Original Message-
From:
On Wed, Jul 19, 2006 at 02:02:00PM -0400, Helmuth Ramirez wrote:
> I wanted to install this...but I couldn't find anything about 3.6
> compatibility. Is it 3.6 friendly?
>
Yes.
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Commu
I wanted to install this...but I couldn't find anything about 3.6
compatibility. Is it 3.6 friendly?
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Todd
Chapman
Sent: Wednesday, July 19, 2006 1:41 PM
To: Justin Gallardo
Cc: rt-users@lists.bestpractical.c
On Wed, 2006-07-12 at 12:14 -0400, Covington, Chris wrote:
> On Tue, Jul 11, 2006 at 01:19:02PM -0500, Kaylea Hascall wrote:
> >
> > Hello all,
> >
> > I got fed up with trying to make my previous RT install work and removed it,
> > and now I'm running 3.6. The problems I was having with 3.4 are
RTFM.
No, really: http://www.bestpractical.com/rtfm/
On Wed, Jul 19, 2006 at 10:25:48AM -0700, Justin Gallardo wrote:
> Hey All,
>I am looking to add 'canned responses' to the comment/reply pages in
> 3.6. Is there any way right now to insert a template, selected from a
> drop down list, to
Hey All,
I am looking to add 'canned responses' to the comment/reply pages in
3.6. Is there any way right now to insert a template, selected from a
drop down list, to the body of the message. This would be great, as we
have a lot of form letters that we use to email different people. Thanks
On Tue, 2006-07-11 at 10:13 -0400, Drew Taylor wrote:
> Thanks! That did the trick.
>
[...]
> > I have a fresh 3.6.0 installation we're customizing. We'd like to
> > create a saved search that searches for "Owner = '$RT::CurrentUser'"
> > (as opposed to a static username like "Owner = 'drew'"),
Another vote here for this functionality in 3.6
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ole Craig
Sent: Wednesday, July 19, 2006 12:57 PM
To: Kelly F. Hickel
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RTx::Statistics
I'd love to
I'm on RT 3.4.4 and have two tickets one number 2000
and one 2005. These two tickets have been merged;
number 2005 into 2000. Everything in the comments on
ticket number 2000 I can search for. Items in 2005
can not be searched for.
I had a keyword 'planar' in ticket number 2005 prior
to the m
I'd love to see it working with 3.6. The 3.6 basic functionality is
enough to get me by, but mostly because I'm pulling data into oocalc and
creating pretty pictures there, which is more time away from actually
helping customers and building my team...
Ole
On Mon, 2006-07-17 at 19:15 -050
On 7/18/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
Ian, once you figure out the appropriate
settings for RT_SiteConfig it may be helpful to post them to
http://wiki.bestpractical.com/index.cgi?LdapAttrMap.
I submitted the AD map after a bit of trial-and-error with ldapsearch.Yes, please! -
At Wednesday 7/19/2006 11:28 AM, Alain Sips wrote:
Hello,
Is it possible to make a query in the query builder that looks for
tickets that haven't been updated in the last X days? You can fill
in a date, but we would like to have a saved query, so the date always changes.
Thanks,
Alain
In 3
On Jul 17, 2006, at 6:27 PM, Kenneth Crocker wrote:
Not to say 3.6.0 is perfect, but we like the current design as far
as merged tickets. If we have merged the two (using your example of
#100 and #200), then #100 really should never be looked at anyway,
other than what was originally appe
Hello,
Is it possible to make a query in the query builder
that looks for tickets that haven’t been updated in the last X days? You
can fill in a date, but we would like to have a saved query, so the date always
changes.
Thanks,
Alain
_
On Jul 18, 2006, at 9:27 AM, Barry L. Kline wrote:
That is my EXACT problem. We have some queues where the admins get
paged with a ticket. Let's say that ticket #200 is created and the
admins get paged. One of them decides that 200 needs to be merged
into
100 (for whatever reason). The o
I have a ticket # 2000 located in the queue called
'friends' (we are currently on #7000) that has the
phrase 'phanoko' in the content. No matter what I
search on I'm not able to find this phrase. I can
look directly at the ticket and clearly see that this
phrase is inside the ticket.
Is this an
Hello All,
It has been mentioned before but is there a way to get rid of the spam
on the Wiki?
I like to check once a week what has been changed but right now that
means almost everything has changed which makes this a futile exercise.
I have a suggestion, if that is possible, to use a kind of a
At Wednesday 7/19/2006 05:17 AM, Roy El-Hames wrote:
Just a thought for many that have this issue ..do they have ssl
enabled?? My colleague suggested its a certain combination of
mod_ssl and dbd-mysql that maybe causing this issue..
Roy
We are using SSL - haven't tested it with a non-SSL setu
No I don't have ssl enabled. Also not using dbd-mysql, since our
database is oracle.
Haven't seen this problem on 3.4.5, only 3.6.0
-Original Message-
From: Roy El-Hames [mailto:[EMAIL PROTECTED]
Sent: July 19, 2006 3:17 AM
To: Jesse Vincent
Cc: Kaylea Hascall; Don Beethe; rt-users@l
Title: RE: [rt-users] Spell Check for RT 3.0.10
Thanks Joop.
-Original Message-
From: [EMAIL PROTECTED] on behalf of Joop van de Wege
Sent: Wed 7/19/2006 4:00 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Spell Check for RT 3.0.10
Hello Duncan
>
> Is there a spell ch
Hello Duncan
>
> Is there a spell check plug-in for RT version 3.0.10 ?
No, but you can use WBOSS for example. All you need todo is install
aspell-0.6x + a language and modify atleast Update.html but I saw that I
have forgotten Jumbo.html and it might also be useful to edit
Create.html.
I thoug
On Wed, Jul 19, 2006 at 10:58:43AM +0200, Rolf Schaufelberger wrote:
> Hi,
>
> I've just installed rt3.6 and saw a lot of requests done by Firefox.
> Looking
> a bit deeper at it I saw, that it was fetching all the .css, .js and images
> all the time. Looking at the cache I saw, the 'Exp
Hello!
2006/7/19, Duncan Morgan <[EMAIL PROTECTED]>:
Is there a spell check plug-in for RT version 3.0.10 ?
You can use Firefox 2.0beta or external spellcheckers for Firefox
(Aspellfox, Google toolbar). I've tried Aspellfox, but it did not work
for me. Google toolbar works normally.
--
Alexand
Sorry for the delay (upgrading packages on gentoo is not straight
forward).. but I tried 3.0004 and 3.0006 and the problem did n't
reappear ..
Just a thought for many that have this issue ..do they have ssl
enabled?? My colleague suggested its a certain combination of mod_ssl
and dbd-mysql tha
Hello,
Is there a spell check plug-in for RT version 3.0.10 ?
Thanks,
Duncan
smime.p7s
Description: S/MIME cryptographic signature
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Comm
Hi,
I've just installed rt3.6 and saw a lot of requests done by Firefox. Looking
a bit deeper at it I saw, that it was fetching all the .css, .js and images
all the time. Looking at the cache I saw, the 'Expires' date was set on
1970-... . So I changed my autohandler in NoAuth/css to
<%on
Hi
I'm running rt 3.4.2. If I look at my list of open tickets which I own,
there are 20 in the RT web interface.
However if I run the following command:
/opt/rt3/bin/rt list "owner = 'pete' AND ( status = 'open' OR status
= 'new' )"
I only get 11.
Any ideas why the discrepancy ?
Many than
To solve mail problems please
check/var/log/maillog
To solve log problems please
check/var/log/messages
- Original Message -
From:
Wu, Vince
To: rt-users@lists.bestpractical.com
Sent: Wednesday, July 19, 2006 3:35 PM
Subject: [rt-users] Mail amd log m
Recently I’ve set up RT3 in RHEL4.
Everything goes well except the mail and log.
I am sure the sendmail works but RT doesn’t send any mail.
Other more, RT doesn’t log anything or even doesn’t create
the log file.
How can I fix them?
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