Thanks for the suggestion Gabriele but unfortunately that doesn't seem
to work for me :(
Oh I'm using 3.6.3 btw.
Justin
On 7 Jan 2009, at 15:00, Franzini, Gabriele [Nervianoms] wrote:
Hello,Justin,
I use in similar saved searches for V3.8.1 the clause:
Owner.Id = '__CurrentUser__'
so
In case anyone's interested I figured out how to do this
in share/html/Elements/ShowSearch you have:
$SearchArg-{'Query'} =~ s/__CurrentUser__/$session{'CurrentUser'}-
Id/ge;
I've added a line for CurrentUserEmail so now I have:
$SearchArg-{'Query'} =~
Hi all,
Andrew published well working Lenny packages for 3.8.1 (deb
http://debian.etc.gen.nz http://debian.etc.gen.nz lenny rt), also similar
packages are available in Debian experimental. As Debian Lenny is the next
stable, where can I get packages for the latest RT 3.8.2? anybody working
Martin Maurer wrote:
Hi all,
Andrew published well working Lenny packages for 3.8.1 (deb
http://debian.etc.gen.nz lenny rt), also similar packages are available
in Debian experimental. As Debian Lenny is the next stable, where can I
get packages for the latest RT 3.8.2? anybody working
hmm. okay. I don't know how to do bulk updates, I guess I can learn.
So far we get two spams/day into the ticket system, so it hasn't been
that big a deal yet.
It's just a link at the top of any search results page.
--
Cambridge Energy Alliance: Save money. Save the planet.
I recently posted regarding some performance issues after a migration from
RT2.0.15 to RT3.8.1. I originally thought it might be a mysql issue, but I
think it's apache and the Mason FCGI. The system will be practically 100% idle
until I view a ticket. While the ticket is slowly coming up in
On Thu, Jan 08, 2009 at 03:34:21PM +0100, Martin Maurer wrote:
Andrew published well working Lenny packages for 3.8.1 (deb
http://debian.etc.gen.nz http://debian.etc.gen.nz lenny rt), also similar
packages are available in Debian experimental. As Debian Lenny is the next
stable, where can
Hi all,
I have a customer which uses the Self Service HTTP interface using IE 6.0
The customer complains he cannot see the issue description text box
when trying to submit new issue.
he gets error on page with the following:
Line: 124
Char: 2
Error: Object expected
Code:0
URL:
On Wed, Jan 07, 2009 at 09:34:44AM -0500, Kevin Falcone wrote:
* newer Text::Template which claims to have fixed the T:: cleanup,
otherwise
scrips in batch stage may be delayed [sartak]
I note you have declared a dependency on Text::Template 1.45.
Examining the changes between
Hi people,
In the last step of upgrade from RT 3.6.5 to 3.8.1 on FreeBSD-7.1-RELEASE,
got this error:
ERROR 1062 (23000) at line 210: Duplicate entry '' for key 2
Steps executed:
# cd /usr/ports/www/rt38/ make install
# cd /usr/ports/www/rt38/work/rt-3.8.1/
# ./sbin/rt-setup-database --dba
On Thu, Jan 08, 2009 at 05:41:48PM +, Dominic Hargreaves wrote:
On Wed, Jan 07, 2009 at 09:34:44AM -0500, Kevin Falcone wrote:
* newer Text::Template which claims to have fixed the T:: cleanup,
otherwise
scrips in batch stage may be delayed [sartak]
I note you have declared a
You have users with names slightly different. Default mysql collation
assume that some characters with umlauts are equal to characters
without. If the current character set is latin1 then after upgrade
people with name field containing anything outside ascii wouldn't be
able to login (using name).
Is there a way within RT to create a scrip that prevents ticket creation
if the email originates from a particular email address, or if it has a
particular subject? I know.. this could be done via procmail, but I was
hoping to have it such that the helpdesk admins could manage this from
within
I checked the archives, but I didn't come across much other than use
procmail..
You could always setup a minimal webmin configuration to allow them to
interact with procmail, though this open its own can of worms.
--
Cambridge Energy Alliance: Save money. Save the planet.
On Thu, 08 Jan 2009 14:29:08 -0500, Rich West rich.w...@wesmo.com wrote:
Is there a way within RT to create a scrip that prevents ticket creation
if the email originates from a particular email address, or if it has a
particular subject? I know.. this could be done via procmail, but I was
I'm looking for ways to tune MySQL because it gets increasingly slower. I've
already set up cleaning out the sessions table to what I can only describe as
limited effect. I found this:
http://mysqlha.blogspot.com/2008/12/make-mysql-faster-in-one-hour_14.html which
mentions a patch from
Do you have server with 8+ cores? If no then don't bother.
For the beginning you can start from http://mysqltuner.pl
On Fri, Jan 9, 2009 at 12:53 AM, Mathew mathew.sny...@gmail.com wrote:
I'm looking for ways to tune MySQL because it gets increasingly slower. I've
already set up cleaning out
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On 09/01/2009, at 5:44 AM, Shawn M Moore wrote:
On Thu, Jan 08, 2009 at 05:41:48PM +, Dominic Hargreaves wrote:
On Wed, Jan 07, 2009 at 09:34:44AM -0500, Kevin Falcone wrote:
* newer Text::Template which claims to have fixed the T:: cleanup,
otherwise
scrips in batch stage may be
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