Hi,
Condition looks good. On a side note I recommend you start developing
using RTIR 2.6 and a dev server, then upgrade when code is ready. We
deleted prefix _RTIR_ from custom fields and you'll have to change
that if you delay upgrade.
Start action from getting IP addresses and storing them
I ran the following command (figured out you meant --epoch, not --time :-)
# /usr/local/rt/sbin/rt-email-dashboards --debug --epoch 1292849980
Using time Mon Dec 20 06:59:40 2010
Sending email from helpd...@cas.uab.edu
[snip other users]
Checking fabrizio's subscriptions: hour 06:00, dow Monday,
Hello,
Is it possible to include users Identity, Location and Phone numbers info in
the ticket metadata? I know I can grant ShowConfigTab and AdminUsers to give
access to this info, but I want access to be read only and, ideally, visible
when a ticket is opened. Can this be done?
Thanks.
On Mon, Dec 20, 2010 at 08:31:15AM -0600, Tollefsen, Lyle wrote:
Hello,
Is it possible to include users Identity, Location and Phone numbers info in
the ticket metadata? I know I can grant ShowConfigTab and AdminUsers to give
access to this info, but I want access to be read only and,
On 20 Dec 2010 09:31, Tollefsen, Lyle wrote:
Is it possible to include users Identity, Location and Phone numbers
info in the ticket metadata? I know I can grant ShowConfigTab and
AdminUsers to give access to this info, but I want access to be read
only and, ideally, visible when a ticket is
Hi RT Community,
I have been having a difficulty in setting up RT on my CentOS [Apache2,
mysql, postfix]. Its defaulting on FCGI while I want it to use
mod-perl2.
In my /tmp/rt-3.8.8. when I test my RT installation,
[r...@rt_sys]# make testdeps
/usr/bin/perl ./sbin/rt-test-dependencies
On Fri, Dec 17, 2010 at 04:52:48PM -0500, sharon.belliv...@frb.gov wrote:
We are running RT 3.8.7. Are privileged users allowed to customize their
home page, RT at a Glance? Some thought they were able to with earlier
versions but are unable to know. The Preferences option is missing as
Hello,
I'd like to search for tickets created w/in the past 7 days which can be
done easily enough by creating a query where Created after some day,
Created '2010-12-13'. I'd like to make this more dynamic so I go
into Advanced and change the Query to Created date_add(current_date,
interval - 7
On 10/12/20 9:05, Francis L Fabrizio wrote:
I ran the following command (figured out you meant --epoch, not --time :-)
My bad. Internally the code uses time instead of epoch.
# /usr/local/rt/sbin/rt-email-dashboards --debug --epoch 1292849980
Using time Mon Dec 20 06:59:40 2010
Sending
On Mon, Dec 20, 2010 at 11:38:35AM -0500, Darin Perusich wrote:
Hello,
I'd like to search for tickets created w/in the past 7 days which can be
done easily enough by creating a query where Created after some day,
Created '2010-12-13'. I'd like to make this more dynamic so I go
into
Use a dashboard (suing a saved search with the time limit as Ken says) with a
subscription to fire it off to your boss.
Steve
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth Marshall
Sent: 20
The args between ./configure and rt-test-dependencies don't have the
same syntax.
Read this carefully.
http://requesttracker.wikia.com/wiki/ManualInstallation
On 12/20/10 9:15 AM, Gregory Greafers wrote:
Hi RT Community,
I have been having a difficulty in setting up RT on my CentOS
On Mon, Dec 20, 2010 at 06:15:47PM +0300, Gregory Greafers wrote:
Hi RT Community,
I have been having a difficulty in setting up RT on my CentOS [Apache2,
mysql, postfix]. Its
defaulting on FCGI while I want it to use mod-perl2.
In my /tmp/rt-3.8.8. when I test my RT
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