You don't say your RT version, or what fails, it is possible you need .08_01
if you're running RT 3.8.9
Hello Kevin
Sorry i forgot i currently useig the Version 3.8.9
So i had followed your advice and now the RT-Authen-ExternalAuth-0.08_01 is
still running.
At first it looks better
What would be the proper string to make a Custom field Mandatory and contain
a date field?
---
Vance Walsh
Network and Systems Administrator
Concord Academy - Concord, Mass.
Is there a method to find all tickets which have had a custom field
edited/changed in the last 30 days?
---
Vance Walsh
Network and Systems Administrator
Concord Academy - Concord, Mass.
[Fri Apr 8 23:34:13 2011] [debug]: Attempting to use external auth
service:
My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAut
h.pm:64)
[Fri Apr 8 23:34:13 2011] [debug]: SSO Failed and no user to test with.
Nexting
This implies that the username you typed
On 04/10/2011 10:12 AM, elekistvan wrote:
I think I found it out, I sent a ticket with my problem:
http://issues.bestpractical.com/Ticket/Display.html?id=17076
Next time you create a ticket, please set your email address as the
requestor so we can contact you about it. I've replied there.
My apologizes if this is the wrong list to ask this question. Does the new
version of Asset Tracker have a REST API or does it utilize the REST
interface naively in RT? I need to integrate the data from Asset Tracker
with a third party application and the REST interface would be the easiest.
I'm
Dustin,
I'll have to review the REST interface. No updates were made to it in
the 2.0 release. My guess would be that it is currently lacking.
The best place to discuss Asset Tracker is on the at-users mailing
list: http://groups.google.com/group/at-users
-Todd
On Mon, Apr 11, 2011 at 10:14
After finally finding some time for looking into /var/log/maillog and some
googling, I found out, not surprisingly, that I had modified the system after
all and messed the configuration myself.
The reason in this case was that I had configured Apache to use https instead
of http. And I didn't
Original Message
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin
Falcone Sent: Monday, April 11, 2011 8:00 AM To:
rt-users@lists.bestpractical.com Subject: Re: [rt-users]
RT::Authen::ExternalAuth, Possible Configuration
On 04/11/2011 12:43 PM, Eli Guzman wrote:
On the pastebin you may also notice that there is a message when httpd
services are initializing
stating that RT's GnuPG libraries couldn't successfully read your
configured GnuPG home directory
and thereupon Disables PGP support for RT. Could this
Original Message
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas
Sibley Sent: Monday, April 11, 2011 11:06 AM To:
rt-users@lists.bestpractical.com Subject: Re: [rt-users]
RT::Authen::ExternalAuth,Possible Configuration
Vance,
Well, there are a few vastly different ways to do this:
1) If on rt 3.6.x, you can use any of these formatting sequences:
# for format control of mm/dd/
(?#Date
mm/dd/)^(((0)?[1-9]|1[0-2])\/((0)?[1-9]|[12][0-9]|3[01])\/([12][0-9])?[0-9][0-9])?$
# for format control of
Vance,
I don't think you can do that with standard RT-SQL. I would imagine you
could do it directly from the DB via SQL by looking at the LastUpdated
date field of the OBJECTCUSTOMFIELDVALUES table.
Kenn
LBNL
On Mon, Apr 11, 2011 at 6:32 AM, Vance Walsh vance_wa...@concordacademy.org
wrote:
Hi all,
We are getting ready to bring RT live and are passing the final hurdles.
One issue that I am working through is the following. We are adding RT to
already existing mail aliases which our support engineers currently monitor
for incoming customer requests. The problem is they also
--- On Mon, 4/11/11, Paul Fincher pfinc...@ghs.com wrote:
From: Paul Fincher pfinc...@ghs.com
Subject: [rt-users] Having RT ignore internal email not associated with a ticket
To: rt-users@lists.bestpractical.com
Date: Monday, April 11, 2011, 11:52 AM
Hi all, We are getting ready to bring RT
On Mon, Apr 11, 2011 at 11:12:13AM -0700, Kenneth Crocker wrote:
2) If on 3.8.8+, you can make the CF a SelectDate field and get the use
of Calendar.
The SelectDate field that you are referencing is a third party patch
with known problems and we cannot advise that you use it.
We have
On Mon, Apr 11, 2011 at 02:52:33PM -0400, Paul Fincher wrote:
Hi all,
We are getting ready to bring RT live and are passing the final
hurdles. One issue that I
am working through is the following. We are adding RT to already existing
mail aliases which
our support
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