In rt when two tickets are linked and one gets closed then the other one shows
ticket title crossed with line like:
Refers to : (Create) ---954173: abc something--- (title is crossed with
line).
I wonder if My reminders could do the same? Right now I don't immediately
see which reminders are
Paul Fincher pfincher at ghs.com writes:
Kevin,
Thanks you are right. I had written down that I changed the schema
(from when installing 3.8.8 when I went digging through the list and found
the solution) but didn't make note of when or where I changed them.
Thanks again!
Paul
Hi All,
We have RT 4.0.7 installed on a freeBSD system with postgres 9.0.10
In /var/log/messages we get these errors when the command by mail is called :
Feb 14 11:00:50 RT: Use of uninitialized value $1 in concatenation (.) or
string at
On Thu, Feb 14, 2013 at 08:30:46AM +, Martin wrote:
I have searched all over for the fix for
Now creating a mysql database rt3 for RT.
Done.
Now populating database schema.
DBD::mysql::st execute failed: You have an error in your SQL syntax; check
the
manual that corresponds to your
On Thu, Feb 14, 2013 at 11:12:15AM -, Nikolas Chrysandreas wrote:
In /var/log/messages we get these errors when the command by mail is called :
Feb 14 11:00:50 RT: Use of uninitialized value $1 in concatenation (.) or
string at
Good morning,
I am very new to RT and just getting my feet wet.
Is it possible to define workflows where a ticket is assigned to someone,
then once they perform an action, have it automatically assigned to someone
else?
So a ticket comes in for access to system A, it is assigned to the business
Hi Kevin,
Thanks for the reply.
These are all warnings not errors.
Are you seeing them manifest as errors somewhere?
No, we haven't had any real issues but we have another instance of RT on an
ubuntu server and we don't see the same warnings.
I was wondering if there is something we could do
Hello all, I am new to RT but really enjoying it.I wander if this is
possible to set up. To make explanation easy lets say I have 3 Departments
called:
* Dept 1
* Dept 2
* Dept 3
I create three new Dashboards and call them Dept 1, Dept 2 and Dept 3
On Thu, Feb 14, 2013 at 04:09:02PM -, Nikolas Chrysandreas wrote:
These are all warnings not errors.
Are you seeing them manifest as errors somewhere?
No, we haven't had any real issues but we have another instance of RT on an
ubuntu server and we don't see the same warnings.
I was
On Thu, Feb 14, 2013 at 04:37:50PM +, Raymond Corbett wrote:
1) The Quick Search Portal list only Dept 1 Queues. Currently it lists
all Queues Or
list only a particular Queues that I want it to rather then all Queues
that exist.
2) The Saved Searches Portal list
Thank you so much Kevin. This does make sense.
Forgive my newness... but when you refer to Group dashboards, you say You
want to do things as Group dashboards instead
I am not sure how I define them as Group Dashboards... Is this done by
correctly the Group Rights, where I have View
Hi,
I've pushed a few updates recently into repository and as part of that
fixed a few annoying warnings. Would you mind testing code from
repository?
On Thu, Feb 14, 2013 at 9:07 PM, Kevin Falcone
falc...@bestpractical.com wrote:
On Thu, Feb 14, 2013 at 04:09:02PM -, Nikolas Chrysandreas
Hi,
I just spend about an hour wrestling with rt-crontool after an upgrade from
4.0.6 to 4.0.10.
I couldn't find the place where to report this bug to be fixed, so I hope
someone from Bestpractical
will see this.
After the upgrade the new rt-crontool from 4.0.10 wouldn't work anymore:
#
On Thu, 2013-02-14 at 20:13 +0100, Lars Bräuer wrote:
I just spend about an hour wrestling with rt-crontool after an upgrade
from 4.0.6 to 4.0.10.
Sorry that this bug ate your time, and our apologies that it went
unfound until now.
I couldn't find the place where to report this bug to be
On 02/14/2013 11:58 AM, Alex Vandiver wrote:
I couldn't find the place where to report this bug to be fixed, so I
hope someone from Bestpractical will see this.
The BUGS section in the README file addresses the usual reporting
path.
There's also a Bug Reports link in the navigation of
On 02/14/2013 07:55 AM, Kevin Holleran wrote:
Good morning,
I am very new to RT and just getting my feet wet.
Is it possible to define workflows where a ticket is assigned to
someone, then once they perform an action, have it automatically
assigned to someone else?
So a ticket
On Thu, Feb 14, 2013 at 05:24:11PM +, Raymond Corbett wrote:
Thank you so much Kevin. This does make sense.
Forgive my newness... but when you refer to Group dashboards, you say You
want to do things as Group dashboards instead
I am not sure how I define them as Group
On 14.02.2013 22:15, Thomas Sibley wrote:
On 02/14/2013 11:58 AM, Alex Vandiver wrote:
I couldn't find the place where to report this bug to be fixed, so I
hope someone from Bestpractical will see this.
The BUGS section in the README file addresses the usual reporting
path.
There's also a
Hello,
I have created a new server (RedHat 5.9 64-bit) and am running the latest
version of MySQL and RT 4.0.10. The old server was RT 3.6.6
I exported the data from the old server as follows:
mysqldump -uroot -p --opt --skip-lock-tables --max_allowed_packet=10 -
-single-transaction
On 02/14/2013 02:29 PM, Rolf Krogstad wrote:
Hello,
I have created a new server (RedHat 5.9 64-bit) and am running the latest
version of MySQL and RT 4.0.10. The old server was RT 3.6.6
I exported the data from the old server as follows:
mysqldump -uroot -p --opt --skip-lock-tables
On Thu, Feb 14, 2013 at 10:29:30PM +, Rolf Krogstad wrote:
Hello,
I have created a new server (RedHat 5.9 64-bit) and am running the latest
version of MySQL and RT 4.0.10. The old server was RT 3.6.6
There were some bugs in early 3.6 RTs where it would store the full
URL so
Thanks. It took me a bit to get it to work with my directory structure,
but I am now able to print charts.
April
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas
Sibley
Sent: Tuesday, February 12,
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