On Tue, 2013-12-17 at 17:28 -0500, Alex Vandiver wrote:
> This lies firmly in the domain of having to debug MySQL and the SphinxSE
> plugin, and not in debugging RT itself. From recent testing locally,
> using 127.0.0.1 instead of localhost works acceptably.
I have confirmed that this is a bug in
By the way for the Emails it does not happen all the time. It is very sporadic
and I cannot figure out the pattern.
Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726 . 262-783-6261 ext. 2296
bba...@copesan.com
www.copesan.com
"Servicing North Am
This is the message when RT tries to create a user with incoming email
User could not be created: User creation failed in mailgateway: Must
specify 'Name' attribute (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:245)
This is the message when I try and create a user manually using Admin > Use
On Fri, Dec 20, 2013 at 02:57:36PM -0500, James Craig wrote:
>
> Just to follow up,
>
> it turns out the documentation I had was wrong; the old version was
> 3.4.2
>
> your comment about the HomepageSettings made me question the notes I
> was working from.
>
On Fri, Dec 20, 2013 at 05:54:02PM +0100, Rainer Duffner wrote:
>
> According to Tim, he has build everything from source - which would
> make this error-messages even more puzzling.
>
> As I said, anybody doing anything serious with FreeBSD these days should
> switch to pkgng. Yesterday.
>
> My
Don't send me personal email, I read the list, obey my Reply-To header
and send your mail to the list.
On Fri, Dec 20, 2013 at 04:22:08PM +, Bryon Baker wrote:
> Thanks for the response Kevin.
>
> This is happening when RT creates users from incoming emails.
>
> I am also using the external
On 20 December 2013 13:28, mamir wrote:
> Hi,
> This is how the email looks like in Outlook sent by RT (4.2.1):
> rt-...@rt-dev.org on behalf of t...@rt-dev.org
> Greetings,
> bla bla bla
>
> Here is my Autoreply template:
> Sender: rt-dev
> Subject: {$Ticket->Subject}
> RT-Attach-Message: yes
Hi,
This is how the email looks like in Outlook sent by RT (4.2.1):
rt-...@rt-dev.org on behalf of t...@rt-dev.org
Greetings,
bla bla bla
Here is my Autoreply template:
Sender: rt-dev
Subject: {$Ticket->Subject}
RT-Attach-Message: yes
How can I get rid of "rt-...@rt-dev.org on behalf of" so on
On 12/18/13 2:01 PM, JZ wrote:
I am trying to figure out the best way to get a link created to an asset
at the time a ticket is created. I am using RT-Extension-Assets in RT
4.2, and am having trouble finding information regarding this extension
and doing what I want to do. I am having trouble
On 12/19/13 4:22 AM, Richard McMahon wrote:
I meant to say that we are using RT 4.0.17.
I'm not completely clear on the issue you're seeing, but we did fix a
bug with the subnav links:
https://github.com/bestpractical/rt/commit/c1db68602
It's a simple patch.
Am Fri, 20 Dec 2013 10:29:02 -0500
schrieb Kevin Falcone :
> On Wed, Dec 18, 2013 at 06:00:14PM -0800, Tim Gustafson wrote:
> > > Something thinks you have perl 5.18.
> > > Is the perl outside the jail also 5.16?
> >
> > I believe its 5.16, but what difference should that make? The jail
> > has
Thanks for the response Kevin.
This is happening when RT creates users from incoming emails.
I am also using the external auth plugin. Where in the config would I equate
name to email address?
Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726
On Fri, 20 Dec 2013, Kevin Falcone wrote:
On Fri, Dec 20, 2013 at 09:57:37AM -0500, James Craig wrote:
I am in the process of doing a long-needed upgrade, but have hit
a stumbling block. Any help would be appreciated!
Processing 4.1.0
Now inserting data.
Couldn't finish 'upgrade' step.
ERROR
On Thu, Dec 19, 2013 at 06:28:24PM +, Bryon Baker wrote:
>I would like to get rid of the following message
>
>User could not be created: Must specify 'Name' attribute
>
>This happens when trying to create users and on some emails when the auto
> create is enabled.
>
>Can som
On Thu, Dec 19, 2013 at 01:52:11PM +0100, Marius Flage wrote:
> We have a security queue where we want our users to forward suspicious
> emails to. We want them to forward the eml file itself, so we can get
> the whole email message, including headers and attachments. The problem
> is that RT tries
On Fri, Dec 20, 2013 at 09:57:37AM -0500, James Craig wrote:
>
> I am in the process of doing a long-needed upgrade, but have hit
> a stumbling block. Any help would be appreciated!
> Processing 4.1.0
> Now inserting data.
> Couldn't finish 'upgrade' step.
>
> ERROR: One of initial functions fai
On Thu, Dec 19, 2013 at 11:07:03AM +0100, Bart wrote:
>1) One-time CC/BCC check boxes
>With my upgraded installation these were broken.
This implies you did your upgrade improperly, either you didn't clear
the mason cache or you have a local customization that copied the
broken code and se
Don't reply to me directly, please obey the Reply-To that I set.
On Mon, Dec 16, 2013 at 09:21:06AM +0100, Marko Cupać wrote:
> on restart when I comment out rt-related sections. There were no
> segfaults before upgrade to 4.2.
Try commenting out the SSL settings and see if Apache will start up
On Wed, Dec 18, 2013 at 06:00:14PM -0800, Tim Gustafson wrote:
> > Something thinks you have perl 5.18.
> > Is the perl outside the jail also 5.16?
>
> I believe its 5.16, but what difference should that make? The jail
> has no access to view any aspect of the root system.
He's asking because yo
I am in the process of doing a long-needed upgrade, but have hit
a stumbling block. Any help would be appreciated!
/usr/bin/perl -I/opt/rt4/local/lib -I/opt/rt4/lib sbin/rt-setup-database
--action upgrade --prompt-for-dba-password
In order to create or update your RT database, this script ne
I have something you can probably use, if you promise not to laugh... ;)
It's really not ready for human consumption, just something I banged out a
while back to basically do what you're asking. Though it doesn't enumerate
all the way down to the user level, just to the group level. I haven't
ev
Jim,
Thank you for your answer.
I’ve disabled this scrip and all is OK.
Horst
De : Jim Berry [mailto:jim.h.be...@frb.gov]
Envoyé : jeudi 19 décembre 2013 17:10
À : Kriegers Horst; 'ML - rt-users'
Objet : RE: Lifecycle : Reply Action changes the status
Horst,
Almost for sure you are running t
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