Re: [rt-users] Help . RT do not allow unprivileged users to attach images when create ticket s
On Sun, May 15, 2016 at 3:52 PM, yugi mindwrote: > >> No dia 15/05/2016, às 11:02, yugi mind escreveu: >> >> Hi >> >> Hi would like to understand how to allow unprivileged users to attach one >> image when create a ticket ? >> I am using the latest release 4.4.0, for what i saw privilege users can >> reply images in ticket when create or reply but the customers seems that >> they are not allowed ??? >> >> Can anyone help me out understand this ? Makes sense the client upload a >> image. The functionality is there but do not work when the user is customer … >> >> >> Thank s to all > > > So it seems that this issue is already identified and will be fixed in the > next release … > Now i saw that is possible to apply a a patch to the current release to fix > this. > > My question is can anyone help me out understand how to do it ? Search for the internet for: patch and diff howto Perhaps search youtube for it as well. -m - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
[rt-users] RT in Google cloud?
Has anyone done anything with RT on Google Cloud? - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
Re: [rt-users] Help . RT do not allow unprivileged users to attach images when create ticket s
> No dia 15/05/2016, às 11:02, yugi mindescreveu: > > Hi > > Hi would like to understand how to allow unprivileged users to attach one > image when create a ticket ? > I am using the latest release 4.4.0, for what i saw privilege users can > reply images in ticket when create or reply but the customers seems that they > are not allowed ??? > > Can anyone help me out understand this ? Makes sense the client upload a > image. The functionality is there but do not work when the user is customer … > > > Thank s to all So it seems that this issue is already identified and will be fixed in the next release … Now i saw that is possible to apply a a patch to the current release to fix this. My question is can anyone help me out understand how to do it ? Cheers . - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
[rt-users] Help . RT do not allow unprivileged users to attach images when create ticket s
Hi Hi would like to understand how to allow unprivileged users to attach one image when create a ticket ? I am using the latest release 4.4.0, for what i saw privilege users can reply images in ticket when create or reply but the customers seems that they are not allowed ??? Can anyone help me out understand this ? Makes sense the client upload a image. The functionality is there but do not work when the user is customer … Thank s to all - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016