Re: [rt-users] Assets RT 4.4.0

2017-01-26 Thread Dippery, Kyle
Maybe use a custom field for Company? Or create Company-specific catalogs? From: rt-users on behalf of Dunbar, Brian Sent: Thursday, January 26, 2017 2:59 PM To: rt-users Subject:

[rt-users] Assets RT 4.4.0

2017-01-26 Thread Dunbar, Brian
Hello List, I was asked to start using RT for Assets. I created a new catalog. I put in my computer for test with serial number and details When I set the owner. I could not set the Company it would only let me pick a domain account So as an example my account is smithjohn and my email is

Re: [rt-users] MySQL backups of RT 4.4.1 truncated (Cena, Stephen (ext. 300))

2017-01-26 Thread Cena, Stephen (ext. 300)
Small update: I was able to fix the system errors for logging. While the err.log doesn't contain much, there were two telling entries: 2017-01-26T01:12:29.975366Z 1622 [Note] Aborted connection 1622 to db: 'rt_service' user: 'backupdb' host: 'localhost' (Got an error writing communication