Re: [rt-users] Slowness engine change after Mysql

2016-11-05 Thread Guillaume
Try adding this to your my.cnf under [mysqld] : sql_mode=ONLY_FULL_GROUP_BY,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION MySQL 5.7 is stricter than previous versions and it can cause some issues. Guillaume Le 04/11/2016 à 20:56, Sebastian

[rt-users] Perl issue after upgrade from 4.0.19 to 4.2.12

2016-10-11 Thread Guillaume
/usr/share/request-tracker4/lib/RT/Interface/Web.pm:369] [/usr/share/request-tracker4/html/autohandler:53] (/usr/share/request-tracker4/lib/RT/Interface/Web/Handler.pm:209) Any idea ? Thanks, -- Guillaume - RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.co

[rt-users] Create an user using Rest API

2012-03-20 Thread Guillaume Hilt
400 Bad Request # Could not create user. Is it possible ? Regards, -- Guillaume Hilt

Re: [rt-users] Create an user using Rest API

2012-03-20 Thread Guillaume Hilt
No, I got no users right now, it's a fresh install. I tried again, adding Password and Privileged fields, same error. Guillaume Hilt Le 20/03/2012 14:13, sunnavy a écrit : Is it possible that user test already exists? sunnavy On 12-03-20 13:38, Guillaume Hilt wrote: Hello, I'd like

Re: [rt-users] Create an user using Rest API

2012-03-20 Thread Guillaume Hilt
Ok, I just noticed that, despite the error, the users were created in the database. Strange, but as long as it works. Guillaume Hilt Le 20/03/2012 14:16, Guillaume Hilt a écrit : No, I got no users right now, it's a fresh install. I tried again, adding Password and Privileged fields, same

[rt-users] Renaming instance when no tickets

2012-03-20 Thread Guillaume Hilt
the queue: English Any idea ? Thanks, -- Guillaume Hilt

Re: [rt-users] Renaming instance when no tickets

2012-03-21 Thread Guillaume Hilt
My bad, I made a mistake in fetchmail conf. Thanks for the tip. Guillaume Hilt Le 21/03/2012 01:36, Kevin Falcone a écrit : On Tue, Mar 20, 2012 at 06:19:21PM +0100, Guillaume Hilt wrote: Still with RT 3.8.7, I updated rtname and rt organisation from support.domain.tld to domain to match

Re: [rt-users] Custom fields description and REST API

2012-03-21 Thread Guillaume Hilt
I still have the option to simply create and send an email to RT using the customer data. Maybe it would be a better solution. Guillaume Hilt Le 21/03/2012 12:40, Guillaume Hilt a écrit : I have two more questions and I think my rt install will be completed. First of all, I added an OS

Re: [rt-users] Custom fields description and REST API

2012-03-21 Thread Guillaume Hilt
Ok, I got the multiple lines issue fixed. I need every new lines to begin with a space. 2 tickets issue is fixed too. I only need to find if and how I can use custom fields in my ticket. Guillaume Hilt Le 21/03/2012 12:40, Guillaume Hilt a écrit : I have two more questions and I think my

Re: [rt-users] Custom fields description and REST API

2012-03-21 Thread Guillaume Hilt
Ok, so a custom field name must be prefixed by CF-. Good to know. Well, everything is fine now, except for the custom field values description but it's not big deal. Guillaume Hilt Le 21/03/2012 14:01, Guillaume Hilt a écrit : Ok, I got the multiple lines issue fixed. I need every new

[rt-users] Perl error with Shredder on users (RT 3.8.7)

2012-04-03 Thread Guillaume Hilt
? Regards, -- Guillaume Hilt

Re: [rt-users] Perl error with Shredder on users (RT 3.8.7)

2012-04-03 Thread Guillaume Hilt
I'm using Perl 5.10.1 by the way. Guillaume Hilt Le 03/04/2012 16:52, Guillaume Hilt a écrit : Hello, I'm using RT 3.8.7 on Ubuntu 10.04 AMD64. When i'm trying to use the Shredder script (from RT web interface) on enabled users, i'm getting this trange error : Couldn't wipeout object

[rt-users] RT display like or association with flyspray ?

2012-04-04 Thread Guillaume Hilt
Hi, I'd like to display bugtasks like flyspray does. Can I do that with RT ? Thanks, -- Guillaume Hilt

[rt-users] Missing dependencies XML::RSS with 3.8.11 although up to date

2012-04-04 Thread Guillaume Hilt
idea ? Thanks, -- Guillaume Hilt

Re: [rt-users] RT display like or association with flyspray ?

2012-04-04 Thread Guillaume Hilt
with details. Guillaume Hilt Le 04/04/2012 15:50, Ruslan Zakirov a écrit : On Wed, Apr 4, 2012 at 12:45, Guillaume Hiltgh...@shadowprojects.org wrote: Hi, I'd like to display bugtasks like flyspray does. Do you really expect people to be familiar with any tracker software? Show a screenshot

Re: [rt-users] Missing dependencies XML::RSS with 3.8.11 although up to date

2012-04-04 Thread Guillaume Hilt
Already did, and I still got the same error. Guillaume Hilt Le 04/04/2012 16:55, Thomas Sibley a écrit : On 04/04/2012 06:15 AM, Guillaume Hilt wrote: SOME DEPENDENCIES WERE MISSING. MASON missing dependencies: XML::RSS ...MISSING Attempt to reload DateTime.pm

Re: [rt-users] Missing dependencies XML::RSS with 3.8.11 although up to date

2012-04-04 Thread Guillaume Hilt
I found the missing dependencies by running this command : perl -MXML::RSS -e '1' Installed Class::Load and Class::Load::XS. Everything is okay now. Thanks for the tip :) Guillaume Hilt Le 04/04/2012 18:11, Alberto Villanueva a écrit : It is possible you have not any dependencies related

Re: [rt-users] RT display like or association with flyspray ?

2012-04-04 Thread Guillaume Hilt
Yes but that's not what i'm looking for. I want all our users to be able to see what issues we are already aware of, what we're working on and what has already been fixed. I don't mind installing another script for that purpose but if RT already does that, i'd better use it. Guillaume

[rt-users] Update user email using REST API in PHP

2012-04-16 Thread Guillaume Hilt
Hello, Could someone give me an example to update an user email using REST API in PHP please ? I didn't find anything in the wiki or using Google. Regards, -- Guillaume Hilt

[rt-users] Creating a ticket with attachment in PHP

2012-04-18 Thread Guillaume Hilt
'] ) . \n ); $request-addPostFields( $post_data ); $request-send(); It works well. Now i'm trying to add an attachment. I tried to add attachment_1: my file content to my post data but it doesn't work. What's the way to attach a file to a ticket using PHP ? Regards, -- Guillaume Hilt

Re: [rt-users] Creating a ticket with attachment in PHP

2012-04-21 Thread Guillaume Hilt
Thanks. I didn't know there was a way to search into the archive. It's really useful. Guillaume Hilt Le 19/04/2012 14:54, Kevin Falcone a écrit : On Wed, Apr 18, 2012 at 11:57:20AM +0200, Guillaume Hilt wrote: I'm using RT 3.8.1 and REST API in PHP. I'm creating a ticket this way

Re: [rt-users] Creating a ticket with attachment in PHP

2012-04-23 Thread Guillaume Hilt
message What am i doing wrong ? I searched in this list archive and google but I didn't find any example on how to send an attachment with PHP and the API. Regards, Guillaume Hilt Le 21/04/2012 10:13, Guillaume Hilt a écrit : Thanks. I didn't know there was a way to search into the archive

Re: [rt-users] Creating a ticket with attachment in PHP

2012-04-23 Thread Guillaume Hilt
. Guillaume Hilt Le 23/04/2012 16:29, Kevin Falcone a écrit : On Mon, Apr 23, 2012 at 12:09:20PM +0200, Guillaume Hilt wrote: Ok, so i'm trying to comment an existing ticket with an attachment : ?php $request= new HttpRequest( $conf['rt']['url'] . '/REST/1.0/ticket/' . $ticket_id

[rt-users] Disable REST API public access ?

2012-06-07 Thread Guillaume Hilt
Hello, Using RT 3.8.7, I'd like to disable the rest api public access so noone external can use it. Is it possible ? Regards, -- Guillaume Hilt

Re: [rt-users] Disable REST API public access ?

2012-06-08 Thread Guillaume Hilt
Yeah, I thought about it this night ... A simple htaccess will do the trick. Thanks. Guillaume Hilt Le 07/06/2012 22:47, Kevin Falcone a écrit : On Thu, Jun 07, 2012 at 02:25:37PM +0200, Guillaume Hilt wrote: Using RT 3.8.7, I'd like to disable the rest api public access so noone external

[rt-users] ExternalAuth to active directory over SSL

2015-02-18 Thread Guillaume Hilt
::LDAP::_GetBoundLdapObj Can't bind: LDAP_SERVER_DOWN 81 Regards, -- Guillaume Hilt

Re: [rt-users] ExternalAuth to active directory over SSL

2015-02-24 Thread Guillaume Hilt
No one is using LDAPS with Request Tracker ? Guillaume Hilt Le 18/02/2015 15:43, Guillaume Hilt a écrit : Hello, I'm using a fresh install of RT 4.0.19 on Ubuntu 14.04 AMD64, using .deb packages. I'm trying to make ExternalAuth work with LDAP over SSL (Active Directory on 2008 R2 x64

[rt-users] French actions menu on RT 4.0.19 (Ubuntu 14.04 LTS)

2015-06-04 Thread Guillaume Hilt
can I edit to fix this ? Our RT is only used in French, so it won't be an issue to tweak the code a bit. Thanks, -- Guillaume Hilt