[rt-users] rt with freeside

Hi, i installed freeside in my system, i accedentally set Ticketing system set to RT_External it should be RT_internal, after setting RT_External my freeside webinterface not working where can i set back to RT_internal Ravi -Original Message- From: rt-users-boun

[rt-users] Shouldn't RT use a Errors-To header in generated email?

or using existing bounce processing mechanism(s) in RT. But if RT added an Errors-To header (pointing to a non-auto-ticket-creating address), this sort of thing would not happen. What am I missing? (I must be, since otherwise the feature would exist by now). —ravi Discover RT's

[rt-users] RT installed in a subdirectory (without a RT specific virtual host)

to fix this already? I would greatly appreciate any solutions or pointers to solutions for both issues above. Regards, --ravi ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com

[rt-users] Displaying custom fields in default search result columns

might be available. I am using RT 3.8.4. Thank you, --ravi ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden

Re: [rt-users] Displaying custom fields in default search result columns

you, --ravi On Oct 21, 2009, at 1:29 PM, Ken Crocker wrote: You can also change what is shown by altering that search in the Configure file in /home/etc. I have done that and it works well for all. Kenn LBNL On 10/21/2009 8:42 AM, Emmanuel Lacour wrote: On Wed, Oct 21, 2009

[rt-users] RT DB, Callback questions

, called back! Also, where (which table) are comments/replies stored in the DB? Thank you for any comments/help, --ravi ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial

Re: [rt-users] Broke RT somehow...Help please

to invoke the FCGI or mod_perl handler for your RT installation. Are you sure this is a blank file? Can you use wget (assuming you are on *nix including Mac OS X) and get the full headers? --ravi ___ http://lists.bestpractical.com/cgi-bin

[rt-users] Styling RT (CSS)

differently. Am I missing something? I am running RT 3.8.4. Thank you, --ravi ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com

Re: [rt-users] Arguments to callbacks?

On Jun 16, 2009, at 5:33 PM, Kevin Falcone wrote: On Jun 16, 2009, at 5:19 PM, ravi wrote: any documentation on what is passed into a Callback? I am mostly Googling the Callbacks I am interested in to figure out, using examples others have provided, what the arguments may be, but that only

[rt-users] Custom fields and Callbacks

the arguments to the callback into a temporary file but that didn't work either. What am I doing wrong? And is using Callbacks even the right approach? Thank you, --ravi ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community

[rt-users] Strange crashing of RT

change. 8. Once again, it Apache starts smoothly. I appreciate your help. -- Kind regards. Ravi Verma Chief Executive Officer Telecommand Software and Services 3175 Sunset Blvd, Suite 104-B Rocklin, CA 95677 Phone:9167053261 Fax:9169142008 www.telecommand.com