Re: [rt-users] RT auth via client certificates?

2010-03-10 Thread Andy Millar
On Wed, 2010-03-10 at 13:07 -0500, Jeff Blaine wrote: Has anyone done this? I have the mod_ssl portion of this up and working (requiring valid client certificate for SSL negotioation), but don't really know where to look for hooking that into RT authentication. You should be able to make RT

Re: [rt-users] What's Wrong with RT?

2009-12-22 Thread Andy Millar
On Tue, 2009-12-22 at 10:04 -0500, Steve McStravick wrote: I’m also wondering about the email, we currently subscribe to an external email provider...does this work with RT? I know with RT set up an email server on the Linux box, but can this interact with an external provider?...Since email

Re: [rt-users] Shredding users

2009-11-17 Thread Andy Millar
On Tue, 2009-11-17 at 15:05 +, G.Booth wrote: This does everything I want except it still shreds the tickets, whereas I only wanted to get rid of the original user account and preserver the tickets with another user. Does anybody know if theres a way to do this through the shredder

Re: [rt-users] Shredding users

2009-11-17 Thread Andy Millar
On Tue, 2009-11-17 at 15:50 +, G.Booth wrote: Id like to change the histroy in the ticket so user becomes user-old throughout, sadly changing the ticket owner doesnt do this :-[ Then I suspect shredder is the wrong tool. Have you considered just renaming all the users using the RT API?