Hmm, no ideas out there?
--
Kelly F. Hickel
Senior Product Architect
MQSoftware, Inc.
952-345-8677 Office
952-345-8721 Fax
[EMAIL PROTECTED]
www.mqsoftware.com
SEE BUSINESS WORK
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Kelly F
Hi all,
I had a working test server running 3.6.3, I upgraded it to
3.6.6, there weren't any errors, but now when I go to the main page I
get prompted to download a file named foobar where foobar is the
hostname of the rt server
Any ideas?
--
Kelly F. Hickel
Senior Product
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Shawn Scantland
Sent: Tuesday, August 28, 2007 2:32 PM
Now I can get the RT Ticket Query and mysql to agree on the results but
RTx::Statistics is returning different
values. Does RTx::Statistics gather the data differently? In
with SNMP, so I don't know what
direction to dig at. Could anyone please share his experience on this
matter? I think that's quite a common task to monitor hosts activity,
to plot these graphs and receive fault notifications.
Any help would be appreciated thankfully.
[Kelly F. Hickel] Take
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Mathew Snyder
Sent: Thursday, May 24, 2007 8:40 PM
To: Tom Lanyon
Cc: RT Users
Subject: Re: [rt-users] RT 4
Tom Lanyon wrote:
On 02/05/2007, at 3:24 AM, Jesse Vincent wrote:
If,
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Mikko Lipasti
snip
- Justin Brodley [EMAIL PROTECTED] wrote:
No, our main point is we need to be able to have Customers in the
system and requestors as internal employees who are
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Mikko Lipasti
Sent: Tuesday, May 22, 2007 1:34 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Customer Centric RT?
On Mon, 2007-05-21 at 14:08 -0700, Justin Brodley wrote:
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Les Mikesell
Sent: Tuesday, May 22, 2007 10:23 AM
To: Justin Brodley
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Customer Centric RT?
Justin Brodley wrote:
Queues for
, but
there weren't any fields in area..
What am I missing?
--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
[EMAIL PROTECTED]
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http
which Custom Fields apply to all users.
--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
[EMAIL PROTECTED]
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kelly F.
Hickel
Sent: Wednesday, May 09, 2007 6:34 AM
To: RT Users
= RTx::Calendar::LastSunday($Year, $Month + 1);
136:
137:
# use this to loop over days until $end
138:
my $set = DateTime::Set-from_recurrence(
...
code stack:
/opt/rt3/share/html/Search/Calendar.html:134
/opt/rt3/share/html/autohandler:292
--
Kelly F. Hickel
Senior Software Architect
Thanks Jacob, that did it.
I've updated the Wiki
--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
[EMAIL PROTECTED]
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Jacob Helwig
Sent: Monday, May 07, 2007 11
Thank you, Kelly. Everyone else's reactions to customer file were
beginning to make me think *I* was nutsabago.
Nope. It's a perfectly reasonable feature request. We've specced it
out
for customers several times. To do it reasonably as part of RT
requires that RT own your customer
to be a nice clean interface to some place where the above
data is kept.
--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
[EMAIL PROTECTED]
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Jon Daley
Sent: Thursday
at them.
--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
[EMAIL PROTECTED]
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED] On Behalf Of Jason Fenner
Sent: Wednesday, January 17, 2007 1:22 PM
To: Mathew Snyder
Cc: RT Users
presentation logic for the tables as the search pages did. They
may have changed quite a bit.
-Kelly
-Original Message-
From: Mathew [mailto:[EMAIL PROTECTED]
Sent: Monday, July 17, 2006 10:25 PM
To: Kelly F. Hickel
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users
What version of RT? Do you get any sort
of information about whats actually faulting? Httpd? Gd, etc..?
--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
[EMAIL PROTECTED]
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Speicher
the instructions in the README file to run make. Since you've unpacked
the archive directly, if it was me, I'd remove /opt/rt3 and start over
(since rt doesn't take that long to install). The errors that your
seeing don't ring any bells with me as to what the problem is.
--
Kelly F. Hickel
-Original Message-
From: Paul Crossman [mailto:[EMAIL PROTECTED]
Sent: Tuesday, May 23, 2006 2:44 PM
To: Kelly F. Hickel; rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RTx::Statistics install issues (found a
thread,but no resolution)
I actually just finished flushing
(incidentally, I used to be able to log into the wiki so
that changes were flagged with my name, this time I couldnt find a way
to login. Does anyone know whats up with that?)
--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
[EMAIL PROTECTED
this, add:
Set($NotifyActor, 1);
To /opt/rt3/etc/RT_SiteConfig.pm (don't ever change RT_Config.pm
itself).
--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
[EMAIL PROTECTED]
-Original Message-
From: [EMAIL PROTECTED] [mailto:rt-users-
[EMAIL PROTECTED
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