"Close the ticket.\n"
"Best regards,\n"
"IT Crowd."]);
$body->send;
Docs are found here;
http://search.cpan.org/~dskoll/MIME-tools-5.508/lib/MIME/Entity.pm
Best regards,
Thomas Oddsund
RT/SDS/USIT
_
Hello,
Thanks for your response Matt. Unfortunately, that doesn't help, as I have
another search for that(new tickets doesn't have any value in the CF, and the
CF is set manually once the ticket is taken).
Best regards,
Thomas Oddsund
RT/SDS/USIT
__
changed != to "NOT LIKE", and if I removed
either the X or Y part.
Is this a bug, is there something wrong with our RT instance or is there
something I've overlooked?
The operator 'IS' works fine, but it would be nice if I didn't have to change a
query each
RT 4.2.8.
Med vennlig hilsen,
Thomas Oddsund
SDS/USIT
Fra: rt-users på vegne av Ram
Sendt: 25. oktober 2016 01:45
Til: rt-users
Emne: Re: [rt-users] Deleting one attachment
Inline..
> A user at work added an attachment that violates corporate policy to a
&g
f.write(base64.decodestring(pdfFile.encode("utf-8")))
with open("test2.pdf", "wb") as f:
f.write(pdfFile.encode("iso-8859-1")) # THROWS UnicodeEncodeError
Med vennlig hilsen,
Thomas Oddsund
SDS/USIT
-
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017
--- End of template ---
Also, keep whatever other headers you have. The easiest would be to just add
them at the top of the template and keep the existing lines.
How you set the thread-index variable however, that I can't help you with.
Med vennlig hilsen,
Thomas Od
icket or any ticket in a queue.
Best regards,
Thomas Oddsund
SDS/USIT
University of Oslo
Fra: rt-users på vegne av Nicholas
Adams
Sendt: 18. august 2016 18:44
Til: pathiaki2 via rt-users
Emne: [rt-users] Change ticket queue without SeeQueue
Hello,
Working