Re: [rt-users] Asset Tracker API

2009-08-18 Thread Michael Ellis
[mailto:michael_el...@umanitoba.ca] Sent: August-17-09 9:01 AM To: 'Michael Ellis' Cc: 'Todd Chapman'; 'rt Users'; jsmor...@mvlan.net; william_mo...@umanitoba.ca Subject: RE: [rt-users] Asset Tracker API All of a sudden this morning it's working. I can't explain, but am happy. -Mike

Re: [rt-users] Asset Tracker API

2009-08-17 Thread Michael Ellis
but not in the UI. Is there any ACL for seeing links? Do links touch any other tables somehow? -Mike -Original Message- From: Todd Chapman [mailto:t...@chaka.net] Sent: August-14-09 4:17 PM To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API

Re: [rt-users] Asset Tracker API

2009-08-14 Thread Todd Chapman
:46 PM To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API My bad. If you want to link $at to $other_at: $at-AddLink(Type='RefersTo',Target= $other_at-URI); Try it and see. On Wed, Aug 12, 2009 at 4:38 PM, Michael Ellismichael_el...@umanitoba.ca

Re: [rt-users] Asset Tracker API

2009-08-14 Thread Michael Ellis
: Todd Chapman [mailto:t...@chaka.net] Sent: August-14-09 1:09 PM To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API After callin $at-new you have to call $at-Load. Once the asset is loaded you can call AddLink. Links are bi-directional so you don't have

Re: [rt-users] Asset Tracker API

2009-08-14 Thread Todd Chapman
...@chaka.net] Sent: August-12-09 3:46 PM To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API My bad. If you want to link $at to $other_at: $at-AddLink(Type='RefersTo',Target= $other_at-URI); Try it and see. On Wed, Aug 12, 2009 at 4:38 PM, Michael

Re: [rt-users] Asset Tracker API

2009-08-14 Thread Michael Ellis
Yes, I should have mentioned that. -Mike -Original Message- From: Todd Chapman [mailto:t...@chaka.net] Sent: August-14-09 2:56 PM To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API Not sure why. Do links created in the UI show up? On Fri, Aug

Re: [rt-users] Asset Tracker API

2009-08-14 Thread Michael Ellis
; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API What do the DB entries look like for asset that do show up in the UI? On Fri, Aug 14, 2009 at 4:11 PM, Michael Ellismichael_el...@umanitoba.ca wrote: Yes, I should have mentioned that. -Mike -Original Message- From: Todd

Re: [rt-users] Asset Tracker API

2009-08-14 Thread Todd Chapman
To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API Not sure why. Do links created in the UI show up? On Fri, Aug 14, 2009 at 3:26 PM, Michael Ellismichael_el...@umanitoba.ca wrote: Ah Cool, thanks. I *really* appreciate the help. My manager's

Re: [rt-users] Asset Tracker API

2009-08-14 Thread Todd Chapman
Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API What do the DB entries look like for asset that do show up in the UI? On Fri, Aug 14, 2009 at 4:11 PM, Michael Ellismichael_el...@umanitoba.ca wrote: Yes, I should have mentioned that. -Mike -Original Message

Re: [rt-users] Asset Tracker API

2009-08-14 Thread Michael Ellis
...@mvlan.net Subject: Re: [rt-users] Asset Tracker API Might be a bug in AT. In your script change: $at-AddLink(Type='HasComponent',Target= $URI); to: $at-AddLink(Type='HasComponent',Base= $URI); All links of the type should be stored as ComponentOf. On Fri, Aug 14, 2009 at 4:21 PM, Michael

Re: [rt-users] Asset Tracker API

2009-08-14 Thread Michael Ellis
but not in the UI. Is there any ACL for seeing links? Do links touch any other tables somehow? -Mike -Original Message- From: Todd Chapman [mailto:t...@chaka.net] Sent: August-14-09 4:17 PM To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API

Re: [rt-users] Asset Tracker API

2009-08-13 Thread Michael Ellis
...@chaka.net] Sent: August-12-09 3:46 PM To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API My bad. If you want to link $at to $other_at: $at-AddLink(Type='RefersTo',Target= $other_at-URI); Try it and see. On Wed, Aug 12, 2009 at 4:38 PM, Michael

[rt-users] Asset Tracker API

2009-08-12 Thread Michael Ellis
(I'm sorry, I'm not sure if this is the right forum for this, If it isn't I'd love to know what is.) I've set up AT 1.2.4b1 with RT 3.8.4 and used a script written by Jean-Sebastien Morisset to import my assets from our old DB. I now want to recreated the links between assets. I'm

Re: [rt-users] Asset Tracker API

2009-08-12 Thread Todd Chapman
It should be similar to adding links to tickets. Ticket example: $TicketObj-AddLink(Type='RefersTo',Target=$ticket-id); So asset would be: $at-AddLink(Type='RefersTo',Target= $at-URI); The default link types are: RefersTo ReferredToBy RunsOn IsRunning DependsOn

Re: [rt-users] Asset Tracker API

2009-08-12 Thread Michael Ellis
-users-boun...@lists.bestpractical.com] On Behalf Of Todd Chapman Sent: August-12-09 12:04 PM To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API It should be similar to adding links to tickets. Ticket example: $TicketObj-AddLink(Type='RefersTo',Target=$ticket

Re: [rt-users] Asset Tracker API

2009-08-12 Thread Todd Chapman
To: Michael Ellis Cc: rt Users; jsmor...@mvlan.net Subject: Re: [rt-users] Asset Tracker API It should be similar to adding links to tickets. Ticket example: $TicketObj-AddLink(Type='RefersTo',Target=$ticket-id); So asset would be: $at-AddLink(Type='RefersTo',Target= $at-URI); The default