Re: [rt-users] Corres messages

2006-08-18 Thread Roy El-Hames
Kenneth, I think you meant Martyn, We do n't have NotifyActor enabled, (I know what I did so don't need an email to tell me).. however as I understand it, Martyn need NotifyActor enabled and should disable any scrips for Owner change except for Notify Owner (if that make sense). Roy Kenneth

RE: [rt-users] Corres messages

2006-08-18 Thread Martyn Routley
Roy El-Hames mailto:[EMAIL PROTECTED] wrote: Kenneth, I think you meant Martyn, We do n't have NotifyActor enabled, (I know what I did so don't need an email to tell me).. however as I understand it, Martyn need NotifyActor enabled and should disable any scrips for Owner change except for

[rt-users] Corres messages

2006-08-17 Thread Martyn Routley
Hi Am I being dense(Answers on a postcard to...) I have installed 3.6.0 from FreeBSD ports and it works. Yay! By default, when a message is sent to rt, a response is sent to the requestor and to the support users to alert them. Once the ticket has been taken by a user, the emails seem to go

Re: [rt-users] Corres messages

2006-08-17 Thread Roy El-Hames
Adjust your global/scrips to how you want them ... Roy Martyn Routley wrote: Hi Am I being dense(Answers on a postcard to...) I have installed 3.6.0 from FreeBSD ports and it works. Yay! By default, when a message is sent to rt, a response is sent to the requestor and to the support

Re: [rt-users] Corres messages

2006-08-17 Thread Drew Barnes
Might this be the NotifyActor variable, or am I mis-reading the question? Martyn Routley wrote: Hi Am I being dense(Answers on a postcard to...) I have installed 3.6.0 from FreeBSD ports and it works. Yay! By default, when a message is sent to rt, a response is sent to the requestor and