Re: [rt-users] Custom search based on full months

2011-11-10 Thread Carlos Ramos
I need this functionality too, and I'm planing to modify TimeParse in order to make it understand something like beginning of last month or end of last week, since as Ruslan suggested I think this would be the cleanest approach. But reading this thread, looks like I'm not the only one with this

Re: [rt-users] Custom search based on full months

2011-11-09 Thread Ole Craig
On Tue, 2011-11-08 at 10:20 -0600, k...@rice.edu wrote: It still looks like the best option would be to patch the Time::ParseDate code to do what you want it to do. Even if you could inject MySQL-isms into the search, it makes the result only useful for MySQL backends. I know that I have

Re: [rt-users] Custom search based on full months

2011-11-08 Thread Scott Benson
ok, so it doens't look possible based on the ticket search. Can I manually edit the Saved Search to do what I need it to do? I see that the Saved Search is encoded some how, is this just a basic mysql query or is it based on the fake query saved by the search page? Will this area take standard

Re: [rt-users] Custom search based on full months

2011-11-08 Thread k...@rice.edu
On Tue, Nov 08, 2011 at 08:10:19AM -0800, Scott Benson wrote: ok, so it doens't look possible based on the ticket search. Can I manually edit the Saved Search to do what I need it to do? I see that the Saved Search is encoded some how, is this just a basic mysql query or is it based on the

Re: [rt-users] Custom search based on full months

2011-11-07 Thread Scott Benson
Thank you for your response Kevin. I am not seeing anything that looks like it might help me out. What I am looking for is a custom search that is based on the current month by name/number. I don't care about the month as -30 day. I just want something available to have a select that shows

Re: [rt-users] Custom search based on full months

2011-11-07 Thread Ruslan Zakirov
Patch module mentioned by Kevin. Regards, Ruslan. From phone. 07.11.2011 22:09 пользователь Scott Benson sben...@a-1networks.com написал: Thank you for your response Kevin. I am not seeing anything that looks like it might help me out. What I am looking for is a custom search that is based on

Re: [rt-users] Custom search based on full months

2011-11-07 Thread Kevin Falcone
On Mon, Nov 07, 2011 at 11:08:48AM -0800, Scott Benson wrote: Thank you for your response Kevin. I am not seeing anything that looks like it might help me out. What I am looking for is a custom search that is based on the current month by name/number. I don't care about the month as -30 day. I

[rt-users] Custom search based on full months

2011-11-03 Thread Scott Benson
I am looking to use RT's ticket search feature to show tickets that were created this month, ie November 1st - November 30th. Also another search for last month. we don't want anything that is - 30 day or - 1 month. We're trying to setup a dashboard that shows customers what is being worked

Re: [rt-users] Custom search based on full months

2011-11-03 Thread Kevin Falcone
On Thu, Nov 03, 2011 at 09:20:14AM -0700, Scott Benson wrote: I am looking to use RT's ticket search feature to show tickets that were created this month, ie November 1st - November 30th. Also another search for last month. we don't want anything that is - 30 day or - 1 month. We're trying

[rt-users] Custom Search

2009-07-03 Thread Bashir Jahed
Hi Everone, I want to do a search based on the following: Tickets resolved by userA and userB and userC where tickets status is resolved and ticket was created after 2009-06-01 I am able to search for one user at a time, if I do userA and UserB it searches tickets that are owned by userA

Re: [rt-users] Custom Search

2009-07-03 Thread William Graboyes
Hello Bahsir, (Owner = 'userB' OR Owner = 'userA') AND (Status = 'Resolved) Pop that into your advanced tab, hit apply, and you are good to go. Thanks, Bill G. On Fri, Jul 3, 2009 at 3:42 AM, Bashir Jahed bashir.ja...@nha.co.za wrote: Hi Everone, I want to do a search based on the

[rt-users] Custom Search

2009-01-28 Thread Bashir Jahed
Hi guys, I am stuck now Please Help... I need to be able to search for tickets created between 16h00 on a Friday afternoon and 17h00 on a Monday Morning. How would I achieve this? bashir jahed nha | enhance 5 protea road | claremont | 7708

Re: [rt-users] Custom Search Possibilities

2007-12-30 Thread Mathew Snyder
PROTECTED] Subject: [rt-users] Custom Search Possibilities A colleague asked me if it is possible to create a search for tickets last updated within the past 48 hours. He can search for 'yesterday' as well as 'today'. Is it possible to create a search that can do '48 hours ago'? -- Keep up

[rt-users] Custom Search Possibilities

2007-12-27 Thread Mathew Snyder
A colleague asked me if it is possible to create a search for tickets last updated within the past 48 hours. He can search for 'yesterday' as well as 'today'. Is it possible to create a search that can do '48 hours ago'? -- Keep up with me and what I'm up to: http://theillien.blogspot.com

Re: [rt-users] Custom Search Possibilities

2007-12-27 Thread Mathew Snyder
:[EMAIL PROTECTED] On Behalf Of Mathew Snyder Sent: Thursday, December 27, 2007 4:20 PM To: [EMAIL PROTECTED] Subject: [rt-users] Custom Search Possibilities A colleague asked me if it is possible to create a search for tickets last updated within the past 48 hours. He can search for 'yesterday

RE: [rt-users] Custom Search Possibilities

2007-12-27 Thread Schincke, Keith D. (JSC-IT)[MEI]
Have you tried the below? LastUpdated '-2 days' Keith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mathew Snyder Sent: Thursday, December 27, 2007 4:20 PM To: [EMAIL PROTECTED] Subject: [rt-users] Custom Search Possibilities A colleague asked me

Re: [rt-users] Custom Search Possibilities

2007-12-27 Thread Todd Chapman
' Keith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mathew Snyder Sent: Thursday, December 27, 2007 4:20 PM To: [EMAIL PROTECTED] Subject: [rt-users] Custom Search Possibilities A colleague asked me if it is possible to create a search