On 8/7/2007 1:01 PM, Scott T. Hildreth wrote:
If I query the Transactions table, selecting only transactions for this
ticket that were created by non-RT::System ids, there are 29. All of type
RT::Ticket. If unset the $OldestTransactionsFirst, the history on the display
On Wed, 2007-08-08 at 08:28 -0400, Joe Casadonte wrote:
On 8/7/2007 1:01 PM, Scott T. Hildreth wrote:
If I query the Transactions table, selecting only transactions for
this
ticket that were created by non-RT::System ids, there are 29. All of
type
RT::Ticket. If
On Fri, 2007-08-03 at 15:19 -0500, Scott T. Hildreth wrote:
On Fri, 2007-08-03 at 10:51 -0500, Scott T. Hildreth wrote:
On Thu, 2007-08-02 at 11:53 -0500, Scott T. Hildreth wrote:
On Thu, 2007-08-02 at 09:27 -0700, Kenneth Crocker wrote:
Scott,
Normally, I would say
On Thu, 2007-08-02 at 11:53 -0500, Scott T. Hildreth wrote:
On Thu, 2007-08-02 at 09:27 -0700, Kenneth Crocker wrote:
Scott,
Normally, I would say that giving the privilege ShowOutgoingEmail
would do the trick. It works just like ShowTicketComments. Having
rights like SeeQueue
On Fri, 2007-08-03 at 10:51 -0500, Scott T. Hildreth wrote:
On Thu, 2007-08-02 at 11:53 -0500, Scott T. Hildreth wrote:
On Thu, 2007-08-02 at 09:27 -0700, Kenneth Crocker wrote:
Scott,
Normally, I would say that giving the privilege ShowOutgoingEmail
would do the trick. It
I know I must be missing something obvious hear, but I can't find the
answer. I've had complaints about updates not displaying for a ticket.
The email would go out, but the reply was not shown in the Ticket
History. I looked into it and saw the data was there just not
displaying on the web
Scott,
Normally, I would say that giving the privilege ShowOutgoingEmail
would do the trick. It works just like ShowTicketComments. Having
rights like SeeQueue and ShowTicket does not do the trick alone.
However, I am now a little confused hearing that flipping the switch on
On Thu, 2007-08-02 at 09:27 -0700, Kenneth Crocker wrote:
Scott,
Normally, I would say that giving the privilege ShowOutgoingEmail
would do the trick. It works just like ShowTicketComments. Having
rights like SeeQueue and ShowTicket does not do the trick alone.
However, I am now
