Re: [rt-users] RT error “Couldn't load user ''

2011-07-05 Thread Kevin Falcone
> Although now I can't set the new user a password, but can make them > privileged. The password sections asked for the root users current > password and won't let me set one for the normal user! In a standard RT4, there are 3 password fields Current Users's password New Password Retype Password

Re: [rt-users] RT error “Couldn't load user ''

2011-07-02 Thread Gavin Henry
On 21 June 2011 04:38, Asanka Gunasekera wrote: > Hi I have installed RT4 and when I try to create a user I am getting an > error > > RT error “Couldn't load user '' I just hit this very same error on a fresh rt4 install. What I found was if I set the root users e-mail to ghe...@suretecsystems.co

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Kevin Falcone
On Wed, Jun 22, 2011 at 01:37:04PM -0400, Mike Johnson wrote: >There is a check box on the user select page that says to search disabled > users >A non-privileged user is synonymous with a disabled user. >I'm not sure of how it's worded on RT4, but in RT3.8.10, at the top of the >

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Mike Johnson
granted rights (Privileged)” then the user appears on the list through > user > select page. So is there a privilege that I need to set for user to > be listed under user > select > > -- > *From:* Asanka Gunasekera > *To:* rt-users@lists.bes

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Giuseppe Sollazzo
thing for question 1 though From: Giuseppe Sollazzo To: Asanka Gunasekera Cc: rt-users@lists.bestpractical.com Sent: Wed, 22 June, 2011 15:41:52 Subject: Re: [rt-users] RT error “Couldn't load user '' Hi Asanka, On 22/06/11 11:03, Asanka Gunaseke

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Asanka Gunasekera
Asanka Gunasekera To: rt-users@lists.bestpractical.com Sent: Wed, 22 June, 2011 15:33:16 Subject: Re: [rt-users] RT error “Couldn't load user '' Hi I was playing with the user creation and what I found was, if I don’t have the user that I am going to create in the AD I am getting

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Giuseppe Sollazzo
June, 2011 13:55:03 Subject: Re: [rt-users] RT error “Couldn't load user '' Hi Kevin, yes I did checked for users and I have tried few users which currently not configured in the Oracle db or AD with the same result that is giving the error RT error “Couldn't load user &#

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Asanka Gunasekera
users from RT web interface. (by running select * from rtdb1.users I can list newly created users) From: Asanka Gunasekera To: rt-users@lists.bestpractical.com Sent: Wed, 22 June, 2011 13:55:03 Subject: Re: [rt-users] RT error “Couldn't load user '&#

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Asanka Gunasekera
Hi I was playing with the user creation and what I found was, if I don’t have the user that I am going to create in the AD I am getting this error. If I have the user name in the AD the account gets created with out any errors but I don’t see these new users from the RT select user screen. But

Re: [rt-users] RT error “Couldn't load user ''

2011-06-22 Thread Asanka Gunasekera
e To: rt-users@lists.bestpractical.com Sent: Tue, 21 June, 2011 18:30:31 Subject: Re: [rt-users] RT error “Couldn't load user '' On Tue, Jun 21, 2011 at 04:38:53AM +0100, Asanka Gunasekera wrote: >Hi I have installed RT4 and when I try to create a user I am getting an >err

Re: [rt-users] RT error “Couldn't load user ''

2011-06-21 Thread Kevin Falcone
On Tue, Jun 21, 2011 at 04:38:53AM +0100, Asanka Gunasekera wrote: >Hi I have installed RT4 and when I try to create a user I am getting an > error >RT error "Couldn't load user '' Are you sure the user doesn't already exist? Go to Tools -> Configuration -> Users -> Select and use either

Re: [rt-users] RT error “Couldn't load user ''

2011-06-21 Thread Giuseppe Sollazzo
Hi Asanka, can you paste the full error, please? Thanks, Giuseppe On 21/06/11 04:38, Asanka Gunasekera wrote: rror “Couldn't load user '' I read in one of your mailing list replies saying that user was got over this issue by removing Authen::ExternalAuth from plugging. But in my case I am unabl

[rt-users] RT error “Couldn't load user ''

2011-06-20 Thread Asanka Gunasekera
Hi I have installed RT4 and when I try to create a user I am getting an error RT error “Couldn't load user '' I read in one of your mailing list replies saying that user was got over this issue by removing Authen::ExternalAuth from plugging. But in my case I am unable to do so since AD authenti