[mailto:rt-users-
boun...@lists.bestpractical.com] On Behalf Of Johan Sjöberg
Sent: Thursday, September 02, 2010 3:57 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Report on time worked per user
I think that this is what you want.
http://wiki.bestpractical.com/view
Hi folks
I'd like to pull a report on time worked per user on a ticket, at present I
am pulling a report on resolved, then go into each ticket to see how much
time was spent per user on a ticket.
Is there a way to report on time spent per user on a ticket?
Example:
Ticket ID Subject
@lists.bestpractical.com
Subject: [rt-users] Report on time worked per user
Hi folks
I'd like to pull a report on time worked per user on a ticket, at present I am
pulling a report on resolved, then go into each ticket to see how much time was
spent per user on a ticket.
Is there a way to report