[mailto:ruslan.zaki...@gmail.com] On Behalf
Of Ruslan Zakirov
Sent: Wednesday, July 27, 2011 8:31 AM
To: Kevin Garfield Robinson
Cc: Kevin Falcone; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] View queue via the web w/o ticket creation ability
Hi,
If this user has no queues he can
@lists.bestpractical.com
Subject: [rt-users] View queue via the web w/o ticket creation ability
[faked-from][auto-ip]
I'm definitely an RT newbie (4.0.1) and in our department we wanted to
create a generic user account that could login via the web and view a
particular queue w/o being able to create a ticket
again
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, July 26, 2011 2:50 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] View queue via the web w/o ticket
Of
Ruslan Zakirov
Sent: Wednesday, July 27, 2011 8:31 AM
To: Kevin Garfield Robinson
Cc: Kevin Falcone; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] View queue via the web w/o ticket creation ability
Hi,
If this user has no queues he can create tickets in then probably this
button shouldn't
-users@lists.bestpractical.com
Subject: Re: [rt-users] View queue via the web w/o ticket creation ability
Hi,
If this user has no queues he can create tickets in then probably this
button shouldn't be displayed at all. Is it the case?
On Tue, Jul 26, 2011 at 11:16 PM, Kevin Garfield
On Tue, Jul 26, 2011 at 02:38:45PM -0400, Kevin Garfield Robinson wrote:
I know that in order to allow tickets to be created the CreateTicket
permission has to be
given to Everyone. Like most permission schemes, is there a permission
override option for
That isn't true. You only
@lists.bestpractical.com
Subject: Re: [rt-users] View queue via the web w/o ticket creation ability
On Tue, Jul 26, 2011 at 02:38:45PM -0400, Kevin Garfield Robinson wrote:
I know that in order to allow tickets to be created the CreateTicket
permission has to be
given to Everyone. Like most
