Small update: I was able to fix the system errors for logging. While the
err.log doesn't contain much, there were two telling entries:
2017-01-26T01:12:29.975366Z 1622 [Note] Aborted connection 1622 to db:
'rt_service' user: 'backupdb' host: 'localhost' (Got an error writing
communication packe
Hello List,
I was asked to start using RT for Assets. I created a new catalog.
I put in my computer for test with serial number and details
When I set the owner. I could not set the Company it would only let me pick a
domain account
So as an example my account is smithjohn and my email is
jo
Maybe use a custom field for Company? Or create Company-specific catalogs?
From: rt-users on behalf of Dunbar,
Brian
Sent: Thursday, January 26, 2017 2:59 PM
To: rt-users
Subject: [rt-users] Assets RT 4.4.0
Hello List,
I was asked to start using RT