[rt-users] RT::Authen::ExternalAuth and SSO via Apache authentication for RT4

2011-07-17 Thread James Zuelow
y a successful enabling of the user. Is this normal for RT::Authen::ExternalAuth, or did I break something? James Zuelow Systems Operations Manager City and Borough of Juneau MIS (907) 586-0236 === (1) (probably get munged by word wrap) RT::Authen::ExternalAuth version 0.9 Modified:

Re: [rt-users] Missing Menu on Left

2011-07-19 Thread James Zuelow
I started testing 4.0.1 I had mod_speling enabled to fix capitalization, and that broke the RT menus. James Zuelow Systems Operations Manager City and Borough of Juneau MIS (907) 586-0236 2011 Training: http://bestpractical.com/services/training.html

Re: [rt-users] Missing Menu on Left

2011-07-27 Thread James Zuelow
at 10:46:48PM +, Roberto Hoyle wrote: >> James Zuelow ci.juneau.ak.us> writes: >> >>> You don't, by chance, have mod_speling enabled do you? >>> >>> When I started testing 4.0.1 I had mod_speling enabled to fix >>> capitalization, a

Re: [rt-users] Missing Menu on Left

2011-08-11 Thread James Zuelow
is undefined Line: 128 Char: 113 Code: 0 URI: http://rt.cbj.local/rt/NoAuth/js/squished-0d827a85fc350fae22bf999015a8d153.js ====== At that point, I am out of my depth. James Zuelow Systems Operations Manager City and Borough of Juneau MIS (907) 586-0236 RT

Re: [rt-users] Missing Menu on Left

2011-08-11 Thread James Zuelow
Original Message From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Thursday, August 11, 2011 8:42 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Missing Menu on Left > > The path we request i

Re: [rt-users] Has anyone sucessfully configured LDAP to authenticate against AD with version 4.0.1?

2011-08-29 Thread James Zuelow
attribute ( > ExternalAuthId ) is > null or incorrectly defined in the attr_map for this service ( > Active_Directory ) Your AD schema does not have an "ExternalAuthID" field in it. You have ExternalAuthID mapped to sAMAccountName. What happens if you try: 'attr_match

[rt-users] IE8 very slow RT 4.0.2

2011-09-22 Thread James Zuelow
I've got an RT 4.0.2 install that the tech staff has been working with. However we've noticed that Internet Explorer 8 is extremely slow when browsing, and can hang completely. For example, when viewing a ticket with this URL: /rt/Ticket/History.html?id=FOO IE8 can take up to 90 seconds to ret

[rt-users] rt-setup-fulltext-index dropped DB connections with MySQL

2016-10-13 Thread James Zuelow
I'm having trouble setting up the fulltext index on a Debian installation. Admittedly this is a Wheezy installation, not Jessie as we wanted to track a newer version of rt4, so some things may be broken. Hopefully the freeze comes soon though. Package versions at the moment are MySQL 5.6.30

Re: [rt-users] rt-setup-fulltext-index dropped DB connections with MySQL

2016-10-14 Thread James Zuelow
> -Original Message- > From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of > Jim Brandt > Sent: Friday, October 14, 2016 4:37 AM > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] rt-setup-fulltext-index dropped DB connections with > MySQL > > We h

Re: [rt-users] rt-setup-fulltext-index dropped DB connections with MySQL

2016-10-14 Thread James Zuelow
> > I will experiment with Debian Snapshots and see if I can roll back MySQL to > 5.6.28, and report what happens. My Debian Snapshots foo is a little weak, so I ended up with MySQL 5.6.27-2 instead of 5.6.28. However, the rt-setup-fulltext-index script ran perfectly at that point. I will pin

[rt-users] Perl upgrade on Debian 9 causes JSON error

2016-10-27 Thread James Zuelow
ian packages for everything, which had JSON at 3.02 and JSON::XS at 2.98 after the upgrade. Upgrading JSON::XS with CPAN worked and now CPAN says that JSON and JSON::XS packages are both up to date (3.02) The rest of the system works as advertised, just not the web UI. James Zuelow System

Re: [rt-users] Perl upgrade on Debian 9 causes JSON error

2016-10-27 Thread James Zuelow
$s =~ s{/}{\\/}g; > return $s; > } Now the question remains - am I silently breaking something else with that little hack? I know just enough Perl to be dangerous, so freely admit I'm not aware of all of the possible ramifications of the edit. James Zuelow Systems Operation

Re: [rt-users] Enabling full text index, getting "MySQL server has gone away"

2016-11-14 Thread James Zuelow
I had success by using Debian’s snapshot server and downgrading MySQL 5.6.27-2 and then running rt-setup-fulltext-index. That worked perfectly. You can safely “upgrade” back to your current version after the setup script runs – the fulltext index maintenance script will run fine. If downgradin

Re: [rt-users] Enabling full text index, getting "MySQL server has gone away"

2016-11-14 Thread James Zuelow
, November 14, 2016 1:33 PM To: James Zuelow Cc: martin.whel...@greenhills-it.co.uk; rt-users Subject: Re: [rt-users] Enabling full text index, getting "MySQL server has gone away" For future readers, my own solution was--thankfully--much simpler. Nowhere that I found in the docs I was read