: Solaris 10, Perl 5.8.8, Apache 2.2.6, mod_perl 2.0.3, MySQL 5.0.45
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Roy McMorran
Systems Administrator
MDI Biological Laboratory
[EMAIL PROTECTED]
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SAVE THOUSANDS OF DOLLARS ON RT
of the custom fields are
selected for any class, hence no content.
I can enable the custom fields manually, but the formatting is hosed
(what was entered as WikiTextSingleBody now shows up in Body).
Thanks,
-r
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Roy McMorran
Systems Administrator
MDI Biological Laboratory
[EMAIL PROTECTED
Roy McMorran wrote:
Kevin Falcone wrote:
On Nov 1, 2007, at 9:22 AM, Drew Barnes wrote:
I found that I had to upgrade to 2.1 and run the associated scripts
first, then upgrade again to 2.2.1.
Perhaps I'll try that.
OK, I backed out and re-upgraded as far as 2.1.40 and had the same
result
Roy McMorran wrote:
Kevin Falcone wrote:
I'm updating the upgrade instructions to get ready for 2.2.2 so I'm
interested
in seeing what you need to do to get safely upgraded.
What I'm seeing is that (post-upgrade) none of the custom fields are
selected for any class, hence no content
.
Any thoughts on what's going on here? Thanks for your assistance.
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Roy McMorran
Systems Administrator
MDI Biological Laboratory
mcmor...@mdibl.org
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Community help: http
on the page?
It does look like that. The idle time isn't the issue though, unless
I've somehow inadvertently set an idle timeout of less than five
seconds ;-)
Thanks for the feedback so far. I'm thinking of watching the LDAP
traffic with Wireshark next.
Cheers,
-r
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Roy McMorran
Systems
. There are no drop tables
in the dump, but still, I'd better take a closer look at that.
Thanks,
-r
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Roy McMorran
Systems Administrator
MDI Biological Laboratory
mcmor...@mdibl.org
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Roy McMorran wrote:
Mike Peachey wrote:
Just one thing Roy, when you did your upgrade to 3.8.2 can you confirm
for absolute certainty that you ran the 4.0-4.1 schema upgrade bit from
UPGRADING.mysql ?
Interesting. I did follow the schema upgrade process, but I have
Hi all,
Is there a way to delete articles (i.e. RTFM) via the command line? I
couldn't find a way to do it with rt-shredder. I'm at 4.0.7 (just
upgraded from 3.8.8 + RTFM).
Thanks.
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Roy McMorran
Systems Administrator
MDI Biological Laboratory
mcmor...@mdibl.org
Final RT
that it only contains the free-form text from the
'Description' field that was provided by the form. Can anyone suggest
how I might approach that?
Thanks!
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Roy McMorran
Systems Administrator
MDI Biological Laboratory
mcmor...@mdibl.org
On 2/4/13 6:54 AM, Christian Loos wrote:
Am 30.01.2013 17:31, schrieb Roy McMorran:
Greetings,
I'm receiving incoming tickets from a web form. Certain required form
fields (e.g. operating system, asset tag, etc.) are being extracted into
custom fields, and that's working well.
I'd like
On 2/4/13 2:52 PM, Kevin Falcone wrote:
On Wed, Jan 30, 2013 at 11:31:05AM -0500, Roy McMorran wrote:
I'm receiving incoming tickets from a web form. Certain required
form fields (e.g. operating system, asset tag, etc.) are being
extracted into custom fields, and that's working well.
I'd like
, it isn't really advisable since you lose any
method of debugging what happened. We often do what Dan suggested for
clients.
-kevin
OK, noted, I shall give that a try. Thanks everyone!
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Roy McMorran
Systems Administrator
MDI Biological Laboratory
mcmor...@mdibl.org
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