For every ticket action from a privileged user, we're getting two email
messages. One is the comment, the other is the meta-transaction information
(when a ticket is given to a user, and such.) My manager has asked if there
is a way to trim that back to only the correspondence messages to lower
On Thu, Jul 08, 2010 at 10:54:53AM -0700, Gary Greene wrote:
For every ticket action from a privileged user, we're getting two email
messages. One is the comment, the other is the meta-transaction information
(when a ticket is given to a user, and such.) My manager has asked if there
is a way
On 7/8/10 11:40 AM, Kevin Falcone falc...@bestpractical.com wrote:
On Thu, Jul 08, 2010 at 10:54:53AM -0700, Gary Greene wrote:
For every ticket action from a privileged user, we're getting two email
messages. One is the comment, the other is the meta-transaction information
(when a ticket is
